Rick has been having issues with his wifi router. He has dropouts, and he has to unplug it and plug it back along with his modem. Leo says that when a router starts to fail a lot, that indicates that it's wearing out and it's time to replace it. Leo says that if you are renting from your ISP, he recommends turning in your cable modem and request a new DOCSIS 3.1 model. Or buy your own and save the rental fee. Should he get a mesh router? Leo says that if you have a house that's greater than 1300 sq. feet, then it's worth it. But smaller than that, and a regular router is fine.
Joe tries to stream Pandora to a wireless speaker, but it breaks up during every other song. His carrier replaced his modem/router with a newer model. While the solution made it better, the problem still persists.
Leo says he doesn't have to use the carrier's modem/router on the network. He can buy his own. Leo says that he can save money that way as well, as it pays for itself. Leo recommends getting a DOCSIS 3.1 modem. Leo's favorite is the Netgear CM1000.
Steve has a DOCSIS 3.1 modem and wants to know if there's anything faster. Leo says that DOCSIS 3.1 can handle up to 1GB down and DOCSIS 3.2 is coming. Should it run hot? Leo says no. If it's too hot to touch, that's a problem and could indicate the modem may be wearing out faster. But cable modems don't wear out as fast as your router does, so you may need a new router. But the main reason to update a router is to get a more secure system. Most consumer routers don't get updated and have unpatched vulnerabilities.
Look for a router that will offer automatic firmware updates.
Ted wants to know if he should get a DOCSIS 3.1 modem. Leo says that not everyone is supporting the DOCSIS 3.1 standard, especially for WiFi 6. But it'll certainly be future proof your system for the foreseeable future. How about a WiFi 6 router? Leo says that WiFi 6 routers are out, sure, but they just announced WiFi 6E, and those routers will be out later this year. And any current WiFi 6 router won't support it. Another thing to consider is that you won't get WiFi 6 benefits if your devices are only WiFi5 compatible. So it depends on what your current gear supports.
David has a router/modem combo. Is this common? Leo says it's common for an ISP to provide those. But keep in mind that he'd be paying about $10 per month to rent it, and it's likely not as up to date or fully featured as one you can buy. That's why Leo recommends buying a separate router and modem. DOCSIS 3 or 3.1 should work. NetGear is recommended by TheWirecutter. Just make sure the gear is supported by the ISP, and call the ISP and they have to "ping it" and disable the rental gear.
Irwin is trying to partition a laptop hard drive remotely. But he can't do it and reinstall Windows. Leo says one thing to try is defragging the hard drive to give it all the unoccupied free space it needs in order to reinstall Windows. The Chatroom says one thing to do is use the GPT partition. But Leo advises against it. Windows knows what it's doing when it's installing Windows, so trust it to give it the proper partition. Should he go to DOCSIS 3.1? Leo says yes. It has some power management features that will reduce buffer bloat and save energy. And DOCSIS 4 is on the way.