DNS

Why Can't I Use iDrive With My New Mac?

M1

Episode 1837

Rick from Mission Viejo, CA

Rick got a new M1 Mac, but iDrive isn't backing up to it and it won't access the website. Leo says it sounds like macOS is blocking iDrive and keeping it from backing up the hard drive. If there is any security software, disable it. Try then. It could be that the AVS, which he doesn't need for macOS, is blocking the IP. If he's using a VPN, that could be causing security software to prevent access. Leo has a hunch that the DNS may be blocked, and that could be the security software, router, or even a VPN. A proxy server like TOR Guard may be doing it as well.

Is There a Faster DNS Out There or Are They Just Slow?

NextDNS

Episode 1808

Lee from Carbondale, IL

Lee wants to know more about DNS addresses and how they are recorded. Leo says that DNS is the actual address of a website or server. When one inputs the URL, it gets looked up and the traffic routed to the DNS address. Are Frontier's DNS settings OK? Leo says they tend to be a bit slower. But nobody needs to use their DNS settings. Try Cloudflare's 1.1.1.1 as the DNS server. It's very fast. 9.9.9.9 is another. Leo uses NextDNS. he replaced OpenDNS with it a while ago because its security is far better. It's free for the first 300,000 queries a month, and then it's a buck a month.

Why Can't I Associate My Domain With Gmail?

Interserver

Episode 1802

Jim from Louisville, Kentucky

Tom bought a few domain names and has used them to create email addresses for all his kids. He's been able to forward the MX records to Gmail, but he's having issues being able to associate the domains with the actual accounts. Leo suspects that Google may be restricting it for those who pay for Google workspace. They're not going to allow it for free accounts because there's no benefit to Google to do so. 

Why Am I Getting a Password Error With My iDrive Backup?

iDrive

Episode 1775

Alan from Murietta, CA

Alan uses iDrive for his cloud backup, and he's recently started getting a "password mismatch" error. Leo has had similar issues, and he thinks it's either security software or ad blockers that is causing that kind of issue. Sites are trying to find out more about you, and the blockers on our system and browsers are fighting against that. That prompts the page developers to try and bypass it. Leo suggests turning off wifi on your mobile device and see if you can do it. If so, you know there's something in the network router that's blocking it.

How Can I Forward Email to Everyone in My Family?

Gmail

Episode 1766

John from St. Petersberg, FL

John recently bought a domain and created his own email for it. He has different emails for family, so how does he forward them to his central email? Leo says that he can use Gmail or even Microsoft Outlook for free, and then forward everything to there using DNS settings. Then he can use filtering settings to move those different emails into folders or forward them to other email accounts.

How can I use a VPN with my Ubiquity router?

ExpressVPN (Sponsor of the TWiT network)

Episode 1756

Bernie from Lakewood, CO

Bernie wants to use ExpressVPN (a sponsor of the TWiT network) using his Ubuity router. How can he put it on and keep it working for his main network and his guest network? Leo says that there is a recommended list of routers that you can use with ExpressVPN; sadly, Ubiquity isn't one of them. But some of the privacy features a VPN does are available from your Ubiquity router. Your DNS lookup, for instance, can be secured using your browser via DNS over HTTPS via DOH. It's deep into the settings. You can also use another DNS server that can block them.

Why Can't I Visit a Certain Website With My 5G Phone?

Georgia dot gov

Episode 1752

Matt from Kansas City, KS

Matt has a 5G Note 20 and he can't visit a website on 5G. But he can visit it on 4G through AT&T. Leo says that it could be something that the website is doing, that doesn't allow a 5G network to access it. Leo suspects it's a DNS issue, and if he can try an alternate DNS provider, that will fix it. Leo recommends NextDNS or OpenDNS. NextDNS has an app that can fix it.

How Can I Mask My Domain Address?

GoDaddy

Episode 1739

Dave from New York

Dave moved his Domains over to Google, after registering at GoDaddy. Leo says that's no big deal. All registrars do is put a domain address in the DNS "phone book." Whoever is doing the hosting will make sure that the DNS gets pointed to properly and updated. Dave says that Google doesn't host his site though, and he wants to mask his domain, which only GoDaddy can do, so the domain is a different website. Leo says that GoDaddy may be the only option here, and if GoDaddy won't let Dave do it, then he may have to move his DNS back to GoDaddy or even pay them to host the site. 

How do I set up my own dedicated email for free?

Gmail

Episode 1736

John from St. Petersberg, FL

John bought a new domain name and wants to set up an email. How can he do it for free? Leo recommends going with Gmail. It's a great free service with excellent spam filtering. Microsoft's Outlook mail is also good. Then, you can tell your domain DNS listing to send an email that comes for you to that email service. In the settings for the domain name, there will be DNS settings and one will be for email. That's where you will input the forwarding address for your email. It's also called the MX setting.