Greg is having a problem with HD and Dish Network. Leo says it's probably copy protection called HDCP, and if one thing in the chain isn't HDCP compliant, you'll get an error. Chances are, it's your cables. Make sure they are HDCP compliant. According to Satellite Guys, there was a firmware update on the DISH box that is causing intermittent HDCP errors. Here's a tech note about it. An HDMI splitter can also bypass the HDCP copy protection.
Jerry complained to the FCC about having to pay to use his own satellite equipment. A few days later, he got a call from Dish, assuring him that he's being charged half because he is a preferred customer. And they explained that it's not the equipment, it that he's using a DVR inside the equipment. And they see them separate. Leo says it sounds like DISH is exploiting a loophole. The trick is to make complaints en masse.
Jerry bought a DVR from Dish, and now he can't use it because he canceled the service. Is that fair? Rich says that even though you bought the DVR, Jerry still has to use the Dish service for it to operate. Rich recommends getting a TIVO; you can use it with a variety of services.
Eric cut the cable and wants to know if he can get programs off his old TiVo. Leo says in the first generation TiVos, he would be able to. But copy protection has locked down and encrypted that data. TIVO to Go was an option, but it was a very poor solution. There is one way to do it still, and that's the analog hole. Eric can connect his TIVO using the analog component jacks (red, white and yellow), but it will be standard definition.
Scott says that the Olympics is being broadcast in 4K and HDR. There are three different options to view it:
1) On Demand from Comcast with the XFinity X1 Box
3) Dish Network.
Cathy moved from DirecTV to Dish and she wants to know how to get data off the old Hopper DVR. Leo says the encryption on the DVR prevents you from getting those programs off of it. The only way would be to use the "analog hole" by hooking up a recorder to the DVR like it's a TV and then recording while playing it back in real time.
Marilyn says that her internet carrier is trying to charge her extra for bandwidth. She uses Dish. Leo says that satellite internet has bandwidth caps because it's very constrained. Leo only recommends satellite when there's no other choice. He recommends going to DSLReports.com. They have ISP reviews by geographic area. If there's nothing else in her area, Marilyn would be much better off going with LTE wireless.
Doug wants a 12v TV for his RV that's about 24" in size. Leo says he could get an inverter that can convert the DC to AC. It'll drain the RV battery though, so he should be aware that. Dish has special RV packages too that aren't too costly. But as long as he's near a metro area, he can just get an antenna and get the best resolution since it's uncompressed.
Doug should check out my12voltstore.com to look for a TV.
Daniel is wondering if a Google Chromecast would be a good way to get more content without buying more Dish channels. He also was wondering if he could get local channels. Leo says he wouldn't get local channels with a Chromecast. The Supreme Court's decision against Aereo, a service that would stream local channels for a small fee, it will be unlikely for awhile to get local channels online.
Jerry added a hard drive to his DVR, and he's considering a change from Dish to another service. Will he be able to keep his content? Leo says no. They're probably formatted with the same standard, but the issue is that the content is encrypted by Dish. He could still use it, but he'd have to "rebless" it with the new DVR and that would require erasing the hard drive completely. That's because Hollywood is deathly afraid he'll take that content, burn DVDs and sell them.