Brett has an older Dell Venue tablet and wants to update it, but they don't support it anymore. Leo says that his only choice is to root it and put a custom ROM on it. Leo says the first place he'll want to go to put a custom ROM on Android is the XDA Developers Forum. He can get step-by-step instructions for his exact model. There is a Dell Venue section, but he should be sure he uses the exact model or he could brick it.
Justin is back and he's trying to decide which Windows computer to get. He's looking at the Dell XPS 13 and the Sony Vaio 13. Leo has several of the XPS 13s, they're very reliable, and have gorgeous bezel-less displays. The only downside is that the camera is placed on the bottom of the screen, not the top because of that design. If Justin does a lot of video conferencing, he'll have to keep that in mind.
Kim is a trader and he's looking for a good computer for around $400. Leo says his use isn't that difficult for processing and viewing the information, so any computer will do. In fact, he doesn't even need a Windows machine. He just needs a good browser. Leo says that the dual monitor requirement may be a challenge, though. He can, however, use a USB driven monitor.
Mark just bought a Dell Inspiron laptop and the hard drive failed almost immediately. Leo says to take it back. Dell will replace it. There's always a certain percentage of hard drives that will simply fail, some right away. As time goes on, they will fail at about 4% a year. So the test isn't whether the hard drive will work out of the box, it's whether Dell will replace it right away, and they will.
What about Mark's data? If it's dead, he can't access the data, and odds are, they'll just destroy it anyway.
Ed is looking to upgrade his monitors, and he plans to spend $150 to $200 per monitor. Leo says the biggest change in monitors now is size. A 21" monitor nowadays is small. Typical monitors now are 27" and up. Monitors are also widescreen now. Leo would look at the Dell monitors. Dell has a range, and the more he spends the "better" the monitor is in terms of color accuracy. So Leo would recommend the inexpensive Dell monitors. He'll probably get an LCD IGZO panel.
Les has an older PC and he's having issues accessing his data. He's looking to get a new PC -- should he get a desktop or laptop? He uses Photoshop a lot. Leo says that Photoshop is available on both Mac or PC. Les is on a budget so a Mac is out. What about a Chromebook? Leo says that a Chromebook is great because he could use Android apps now. There are Android apps that are just as capable of photo editing as Photoshop. Snapseed, for instance.
Lorna wants to know if she can get a new laptop and use it as a desktop. Leo says yes. She can always plug it into a bigger monitor at home. She could also get a dock which will charge it and connect to a monitor and keyboard without having to connect cables. It's a great option. Dell makes a good one. Microsoft has one with the Surface Book laptop, but it's not cheap.
Charles is thinking of getting a computer with Linux. Should he buy one? Leo says that Dell does offer computers with Linux under Project Sputnik. So if he needs a new computer, that's the way to go. He doesn't have to buy one, though. He can install Ubuntu on an older computer for free. XUbuntu and Lubuntu are designed for older, slower hardware.
Mark says that iTunes' user interface is horrible, and with iTunes 11, he can't get rid of a podcast. When he deletes it, iTunes reloads it! Leo says that other people report that it's deleting their music! So it's very manic. Mark says that iTunes won't load the playlists onto an iPad Nano because it deletes the media in the playlist. Leo says that is a known bug and it baffles Leo as to why Apple hasn't fixed that bug.
Dell has acquired EMC, which is the largest tech acquisition in history for $67 billion. EMC makes big enterprise storage systems. This means Dell will be cutting at least 2,000 jobs as well.