Dell

What laptop should I buy?

Laptop

Episode 1376

Kathy from Laguna Nigel, CA

Kathy is looking for a new laptop. Her Lenovo IdeaPad is starting to get a bit finicky. Leo says that the life of a laptop isn't really all that great, especially with the lower priced models. At this stage, she should make sure she has it all backed up. What is her main priority? Performance? Portability? Battery life? Price? Memory? Answering all these questions will help her hone in on what make and model she'll need. Leo recommends getting an SSD in it, and avoid the hybrid drives. They really don't do a good job at either.

What computer should I buy?

HP Envy with 27" screen

Episode 1375

Harry from Brea, CA

Harry is looking to upgrade from his 7 year old computer and is thinking of an all-in-one, perhaps from Dell or HP. He wants one with a big monitor. Leo says it depends on his budget, but under $900 would be good. Could he get an iMac for that? Leo says no, $1,299 is the floor. Anything under that is likely an old model. How about Lenovo? Leo says all three of them make excellent machines. Leo has been thrilled with HP since they spun off the computer division.

What computer should I get for college?

Dell XPS 13

Episode 1373

Tara from Menifee, CA

Tara is going back to college to become an electrical engineer and is trying to find the right computer for the job. Should she get a tablet or a MacBook? She'll be doing coding as well. Leo says that if there's specific software, then she'll likely need to use the platform that supports it. She should talk to an advisor and ask them. Since she's doing electrical engineering and not computer science, then a Linux computer may actually work for her. She should get any laptop she likes and then she can put Linux on it. Most coders prefer it anyway.

Should I buy a Chromebook?

Asus Flip

Episode 1367

Lee from Maplewood, MN

Lee wants to know if Acer's Chromebook is a good buy and if he should get one. Leo says that Chromebooks are great. Of course, the more he spends, the faster it'll be. He can get them from just about any company now including Dell, Samsung, Acer, and HP. The top of the line Asus Flip is considered one of the best out there and it supports the Google Play store for running Android apps, making Chromebooks even more usable.

How can I get Dell to replace my hard drive?

Episode 1346

Vicki from Rialto, CA

Vickie's daughter had a computer and the hard drive died a month after the warranty expired. What can she do? Leo says to write Michael Dell and ask for him to address it. Leo says that the hard drive for it is under $100 and it could be replaced depending on its design. She should find out what it would cost to have them install it.

The chatroom says that the Geek Squad at Best Buy will charge $50 to install it. She doesn't have the Windows 10 disc, though. Leo says she can download it from Microsoft since that computer has already been authorized to use Windows 10.