AJ opened up a laptop he hadn't used in awhile and all of his music and pictures were corrupted. A popup actually said the disk couldn't be read, and must be formatted. He tried to recover it. Why did it become corrupt? Leo says that hard drives die, and that's why you need a 3-2-1 backup strategy. 3 copies, on two different formats, with one off site.
Steve is a truck driver, and he uses a Galaxy Note 4 on Verizon as his primary internet connection. At home, he has Time Warner cable for TV, internet, and landline. Now that he's back on the road, he's only going to be at home for 1 week out of every 6 or 7 weeks. So he's trying to figure out how to get rid of Time Warner at home, and just use mobile internet. He'd like to get rid of Verizon, but it has the best connectivity for him across the country.
Sunana is going to Iceland and Europe later in the year, and will be driving all over. Leo says to make sure to bring a good camera. What about getting data for GPS and directions? Leo says the issue is international data roaming and it's punitively expensive. T-Mobile offers unlimited data overseas, but it's at the much slower speed of EDGE.
Carol wants a bronze gold Samsung Galaxy Note IV but they're only sold in Europe. Will it work in the US? Leo says it will with T-Mobile. She should check out Expansys.com and make sure it's carrier unlocked. She'll also want to be sure that all US frequencies are supported. It may not support LTE. But Leo gets his phones from Expansys. They'll tell you if it supports all the frequencies in the US.
Steve has a cabin in the woods, but he has no TV or internet access due to living in a remote area. What are his options? Leo says that wireless internet is Steve's only real option. He has two alternatives - satellite or 4G/LTE. He can check out WISPs or Wireless Internet Service Providers, but the problem with all of these are: 1) they're expensive, 2) they have bandwidth caps, and 3) they require specialized equipment.
Bob would like to create a master drive that he can put in a safe deposit box that has all his private information on it. Leo says that's a good idea, but he doesn't really have to go to that extreme. One option is Google Docs, which would be sharable to his attorney.
Yune is taking a European vacation to Italy and she's taking her iOS devices along with her. How can she call back to the States at no extra charge? Leo says that free Wi-Fi at the hotel or at a local internet cafe would allow Yune to make a FaceTime or Skype call.
Wayne has a MacBook Pro and it has memory problems. He's tried removing programs and data, but it keeps filling up. Leo recommends a disc explorer program for the Mac.
Jeffrey wants to know if a larger screen phone uses up more data than a smaller screen phone. Leo says that it could the case when streaming video. Sites like Netflix and YouTube will notice that you're using a high resolution screen and automatically stream higher resolution video, and that definitely uses more data.
Moe is going to be traveling to India in a few months and he wants to know if Verizon is a good choice for traveling. Leo says no, it really isn't. They've gotten better, since they've left CDMA behind for LTE and that means it could work in India. And the FCC requires all Verizon SIM slots to be unlocked. Moe will have to be sure that the frequencies are supported. He may also request his phone be unlocked as well. A better bet would be to get a cheap GSM compatible phone locally in India, with a local SIM card. He'll have a local number, but it'll work better.