data

How Do I Export My Tax Data From Turbo Tax?

TurboTax

Episode 1779

Dan from Cleveland, OH

Dan wants to know how to export his data from an old version of Turbo Tax to a new version? Leo says you can create a single file backup in Turbo Tax, but he prefers to use the online version of Turbo Tax because it will automatically import all that data. But if you prefer to do it personally, look for all the .TAX files. Look for that, plus the year.

Don't Use a "Free" or Super-Cheap VPN Service

A VPN is a way to mask an online user's physical location, which is a great way to maintain privacy and security....while also allowing one to watch TV & Netflix in another country (Japan)! VPNs do what "incognito modes" in browsers don't. However, you don't want to sign up for a super low-cost or free VPN service, as those can be quite suspicious. They have to be making money somehow, and it is likely by selling user information (sort of the antithesis of what VPN users want).

Back Up Your Old Aging iPod and its Music!

If you have an old iPod and there are music files that haven't been transferred from computer to computer throughout the years, it is time to back up that library as soon as you can. If you use a Mac, there's an app called Senuti (iTunes backward!) that can help with the process. For Windows users, try YamiPod. At the very least, back up the iPod onto your computer with iTunes via the "Back Up Now" function. Don't lose those years of music tracks!

Why am I using up so much data?

Cellular Data on iPhone

Episode 1660

John from Valencia, CA

John recently discovered that he was being charged 2.1GB for Sunday, even though it was Saturday when he found out. What gives? Leo says it's likely based on UTC Universal Time Zone or Greenwich Mean Time. So that's why it's listed as tomorrow. But if you have had data used up when you're not using it, then someone may be "borrowing a cup of wifi" from you. You can also check your router's data logs. Call AT&T and tell them that you aren't using that much data.

Don't Pull the Power From a Computer While it is On

Pulling out the power cord from an awake computer can put the machine at risk for hard drive failure. Interrupting a hard drive writing process could result in a mess of data all over the digital space. The ideal way to shut off a computer should always be the "Shut Down" option in the OS. If the computer is locked up, find a reset button or hold the power button for a few seconds before attempting to touch the power cord.

Is Pulling the Power Cord on an Active Computer Risky?

 power cord

Episode 1628

Richard from Bell, CA

Richard is wondering if pulling the power cord on a computer (while it is on) hurts the machine. Leo says it is risky because if the computer/hard drive is in the middle of a writing process, pulling the plug could spew data all over the hard drive. Not to mention, physical damage could occur during the interruption as well. It is only okay to pull the cord when the computer is frozen solid and locked up. Unplugging is only a last resort, so always try to hold the power button first before attempting to cut off the power.  

How does a walkie talkie app like Zello work?

Zello

Episode 1610

Bill from Wilmington, CA

Bill wants to know about the Zello walkie talkie app. How does it really work? Does it transmit over the air like a real walkie talkie? Leo says it doesn't broadcast, it uses your mobile phone data network to communicate. So you use data every time you use Zello. It's similar to VoIP in that regard. It's fun and handy, but it does eat through your data.