The latest build of Microsoft Windows 11 is crashing, and the culprit is that the company is putting ads in the start bar. There is a registry fix, but Leo says that Microsoft will fix it in the next update. Still, putting ads in a paid operating system is rather tacky.
Jim has a Windows 7 computer and about two months ago it started messing up his mouse, which freezes up anywhere from a few seconds up to 5 minutes. It usually happens after checking his email and then going online for a while. Then he exits out and the mouse freezes and he has to reboot. Leo says that there's probably something running in the background that's slowing down his computer and causing processes to back up. Leo suggests trying another browser, like Google Chrome.
David bought a refurbished computer from Best Buy. It turned off when the battery died, and when he turned it back on, Windows wanted to do a repair. When it did that, it started wiping out his entire Windows 10 operating system. Now he's stuck on the blue screen of death and he's worried that his version of Windows 10 won't activate if he reinstalls it. Leo says it will, but before he installs anything, he should get the data from it. If it crashed once, the drive could be ready to fail.