Daryl has DirecTV and he used to be able to record things via a DVD recorder, but now he's getting errors because of what they claimed was copy protection. Leo says that's a sad addition, and providers are increasingly paranoid about piracy to the point where they consider everyone a pirate.
This is because of copy protection. To play back a Blu-ray and project it, all of his hardware has to be compatible with HDCP copy protection. Anything in the chain will throw it off. Leo says that unless the laptop has an HDMI connection, it's likely that it won't support it. In fact, Powerlight is largely for powerpoint presentations. Another thing to try is turning off hardware acceleration. He could try the mirroring feature with the projector as the primary display.
Terry got a new Dell Computer with a Blu-ray player, but when he puts the blu-ray disc into it, it goes to Windows basic. Leo says that's normal. It's requiring HDCP to his TV. Leo says that the reason why Apple has never put blu-ray on their Macs is because it's a "bag of hurt," since Blu-ray is heavily copy protected. This is why he needs not only an HDCP compliant HDMI cable, but also a TV that supports it. It's stupid because all it does is teach users to be pirates because it's just easier to go onto the net and find what they want from Bit Torrent.
Leo says that there's probably copy protection on older purchased tracks that Neil bought online. The good news is that for $25, iTunes Match will let him replace the songs he bought that were copy protected with DRM free ones. Not only will he be able to replace all his music with DRM free, but they'll be upgraded to 256KB quality music. Even if he only does it once, it's a bargain.
There are two problems with this. First, despite the fact that the computer may be similar to the old one, it's not identical. Drivers are different, so some things may not work. Leo recommends starting in safe mode first, and remove drivers for devices that had changed, then let Windows plug and play new drivers.
No, it's really not essential. They want people to plug in to update the copy protection files. If he doesn't, it’s possible the Blu-ray won’t play. But right now, it’s just for interactive features. Leo also says that there aren’t a lot of Blu-ray copying software utilities out there because the files are just too big.
Maya from Autodesk is 3D rendering and animation software, and Jim forgot to activate it during the trial period. Now it won't let him reinstall it. He contacted their tech support, and they told him that he needs to go into the Terminal (OS X's command line) to fix it.
No, he shouldn't have to. Generally in these situations, if he were to call Microsoft and tell them that he needs to replace the motherboard and needs his OEM (Original Equipment Manufacturer) version of Windows unlocked, they would do it. Leo says Microsoft's "genuine advantage" has so many false positives (meaning that Windows tells the user their copy is pirated even though it isn't), that Microsoft deals with this on a regular basis.
Tim is a custom home theater installer, and called to explain Leo's predicament about the secondary channel of his audio/video receiver that he talked about earlier in the show. Tim said that secondary output on the receiver is called zone 2, which allows you to listen to audio in other parts of the house. Leo thinks this is a little misleading because the implication by the manufacturer is that the same audio that can be heard in zone 1 (the main home theater) can also be heard throughout the house in zone 2 or 3, unless it's digital audio.