If you have a bunch of photos you want to scan, Leo actually recommends getting an easel, tripod, digital camera, and good lighting. Put your picture on the easel, snap a digital photo, rinse and repeat. Modern cameras are so high-resolution that they can take pretty good photos of pictures when angled right. An alternative is to ask a service like ScanCafe, which takes mailed photos and scans them for you. Costco also has a scanning service of their own, where you can bring your pictures to them before they convert them.
Adam wants to create a new RAID 5 array, but his current RAID 1 system went belly up as he was converting to RAID 5. Can he get his data back? Leo says probably not through the RAID itself. He could take one drive out and try to recover, but Adam may have been too deep in the conversion process to restore the data. But the good news is, that he can take the drive out and plug it into the existing PC and see the data. If the data is mirrored, it should be easy to recover with a utility like Recuva. EaseUS also has a free drive recovery tool. He can probably use those to see the files.
Margaret is using Salesforce and working with PDF documents. She needs to figure out a way to transfer those documents into an editor like Word. How does she get them back into Word easily and quickly without having to reformat? Leo says that Salesforce wants users to import them as CSV files, but that strips the document of all formatting. Margaret isn't alone, this seems to be a common complaint with Salesforce. As for how ... it's such a simple thing, but there doesn't seem to be a way to do it.
If you have old VHS video tapes, it's a good idea to convert them to a digital format. There are services that will convert these tapes for you, and send back a DVD, which may be the easiest option. ScanCafe.com will convert VHS, VHS-C, SVHS, Hi8, Digital 8, and MiniDV to DVD for $19.99 per tape. This is also a good option if you're dealing with Hi8 tapes and don't have a playback device.
Larry got a new Panasonic TV, but it has no analog audio out capability. He has powered speakers and amp that he can plug into, but he has to convert that digital audio signal to analog first. He has a preamp and converter, but it only works if he routes it through the VCR. Leo says this is the reason that people who want home theaters systems buy AV receivers. They can convert and drive multiple sources.