If you are typing notes on your phone while at work or AFK, you may want to see those notes on your desktop computer once you get back in the chair. You will need to use a program like Microsoft's OneNote or Google Keep, which syncs to the cloud and therefore your internet-connected PC. Google Keep is like a sticky-note application that allows you to access your notes from most devices. It can make a to-do list, remind you at the right time/place, organize things by colors, and transcribe voice memos. Very helpful for grocery lists too!
Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.
He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.
Art can't get his calendar and contacts to sync from his Windows 7 machine to his iPad. Leo says that Microsoft wants him to use his Microsoft account and link it to all of his other accounts. It's not automatic, so he'll have to manually do it.
Leo says that the easiest way is to sync his address and calendar with Google, and then add the account into his iPad afterwards. That way it's all synced in the cloud and he can access it anywhere.
John is frustrated with the program called AirDroid to sync files back and forth from his mobile device and his PC. Leo says that there was a security flaw that would allow an attacker to intercept user data, so they changed the program to eliminate the bug. Unfortunately, as a result, it made the program pretty useless.
Debbie has an old 2007 MacBook. She can't plug her iPhone to it and transfer her data. iPhoto keeps quitting on her. Leo says that she can turn on Wi-Fi syncing on the phone and use that option. It's slower, but it will work without crashing. iCloud Syncing is also a good option. Then she can sync it without even running iPhoto.