Ralph needs to get a replacement key for his apartment but they're charging $200 for a replacement. Leo says that a local hardware store may do it for around $15. Or a locksmith. But there may be restrictions.
Larry just built a new gaming computer. Now he wants to restore a backup so he doesn't have to install all his programs that are on his old computer. His options are to either clone or restore from a backup. What's the difference? Leo says that a cloned drive is an image of the hard drive which can then be blasted back onto a drive. But that's not a good option for cloud backup. Good for a local backup on an external drive. Microsoft stores cloning in the legacy backup settings.
Other imaging options include:
Joe wants to clone his current hard drive to a smaller hard drive, but Acronis True Image says that you can't do it. Leo says to look in the software settings to avoid matching the size of the original hard drive. Just make a copy. That could be the issue.
Leo also uses DriveImage by Runtime.org. Try that one.
Dana has a video dart board which registers a hit on a video screen after people hit the mark. It runs on Linux and he's concerned that the hard drive may die. Can he clone it? He's read that people are having issues cloning the drive. Leo says that it may look for a serial number in the start up, and if it doesn't see it, it won't boot up. However, it may be found in the master boot record. To clone a hard drive with everything, Leo recommends CloneZilla. It supports just about every format or system. But don't do it over USB.
Rob has set up a new computer, and he wants to clone his hard drive before he does anything else, so he'll have a backup. Leo says that's a great idea. Windows 10 has its own imaging utility under backup. But there are other solutions:
Sean has four hard drives on his computer. He then removed all the bloatware by reinstalling Windows. But now he has a full SSD and wants to know how to migrate all his settings, bookmarks, temp files, etc. to a larger drive. How can he do that? Leo says it's nontrivial to do this. The key is to make a perfect copy of his home directory. The problem is his Windows Registry. He can't just move that over. Settings for programs and logins are stored there, and he will lose those.
Stuart is a long time user of Norton Ghost. He just put a solid state drive into his laptop, and needs to crate a bootable version. Leo says that it's usually better to use the utility that comes with his SSD. It makes a bit for bit copy of his old hard drive. Western Digital and Seagate both make them and he can probably download them from their websites without having to buy another drive.
Larry recently cloned his hard drive using EaseUS and then used that on his new hard drive. But the SSD he put it on was 250 GB and he can't use the remaining space on it. Can he recover it? Leo says that Acronis can create an image of the drive, keeping the partition. He can use the Windows partition manager to recover the rest of the partition, but if it doesn't work, Larry could try the EaseUS partition manager.
Bill's company has a third party server running Windows 8 Pro and SQL server. He wants to update the hard drive to an SSD, but there's latency issues. Leo says that since he's running proprietary point of sale software, the logjam could be there since they are concerned with piracy. It may mean that he can't just clone the drive and then restore it to the new one without having to reinstall that POS software. But ideally, each drive will come with a drive cloning utility that will make a direct copy that he can run. Once he does, then he can swap them out.
Rick has been getting text messages and his friends are getting text messages from him with a link to a YouTube video on phone hacking. The Apple Geniuses say that's impossible. How can that happen? Has his cellphone been hacked?