If you do most computer work in the browser, get a Chromebook or iPad instead of a new Windows PC. It's not worth plunging into the complicated and frequently clumsy predicaments (such as being unable to update or upgrade) Microsoft creates if you rarely need the desktop features of Windows 10. On iPad or Chromebook, you'll likely save money and probably be more secure in many respects. There's a chance that Microsoft will be moving everything to the Azure cloud in the future anyway.
Mike is having issues logging into his Chromebook. Leo says the first thing to try is to log in to his Google account on another computer. This will verify that Mike is using the right password. Then go back to the Chromebook and log in, careful to be sure that the caps lock isn't on. If that doesn't work, then he can always PowerWash to get back access.
Elliot needs to buy a new computer for watching movies, writing documents and emails, and going online. No gaming. Leo says that opens up to either Windows or Mac, and Windows has been completely bollocked lately due to bad updates. In fact, Microsoft has admitted they no longer really test their updates before putting them out, and Leo says that's inexcusable. But if he needs a Windows laptop, then Leo recommends the Lenovo 2-in-1 laptop. The Lenovo X1 Yoga is also excellent. Great for movie viewing as it can "tent" bend backward to turn into a tablet.
Many modern Android 10 phones have a voice recording dictation system that transcribes audio as one talks. For stroke victims or elderly folk who may need voice-to-text technology, this comes in handy for sending messages. Chromebooks can bring up Google Assistant, and users can dictate with that. Afterward, a user or friend can take a look at the text and edit out any inaccuracies.
Sundeep is trying to decide whether to get a Chromebook, a laptop, or an iPad for traveling. Leo says that for what Sundeep is needing, the Chromebook is probably out of contention. But the iPad is a great option. Because everyone has a mobile device now, Airlines no longer have entertainment systems onboard, choosing for streaming content via WiFi. You merely download the airline app, and you can watch movies, TVs, etc. That's where the iPad can shine.
Micky wants to know what powerwashing is on a Chromebook? Leo says that it's a feature on Chromebook, that if the computer gets compromised due to a bad update, or some malware, you can use the powerwash setting to completely reset the Chromebook back to its original configuration.
Eddie wants to buy a new Windows PC. What should he get? Leo says that he recommends a new Dell Tower. But HP and Lenovo work too. How much RAM? Well, for general stuff, 16GB of RAM will keep him comfortable. Get an Intel 8th Gen i5 processor, or even an AMD processor (they're cheaper).
But for what Eddie is doing, a Chromebook or Chromebox would probably be a better buy. Windows machines are really overkill now.
Tim has a remote access account to his business server that he uses his Chromebook for. The one downside is the smaller screen. Leo says that Samsung favored portability with their LTE Chromebook, and as such, they tend to have smaller screens to extend the battery life. But how can he use a larger computer monitor with it? Leo says a $35 Chromecast would work. He could then cast wirelessly to it through an HDMI port. Windows RDP expects people to use a Windows machine. But there may be a Chrome extension. If not, write to the developers to enable it.
Ken has a Acer Chromebook, but he's having issues with his keyboard after doing an update. Leo says first thing he'll want to do is a Powerwash. That will wipe everything out, reinstall the OS, and bring it back to the factory defaults. He should also make sure that if he has stored anything locally, that he backs it up. That way, if anything in the update was corrupted, it will clean that out. If that doesn't fix it, then he'll need to contact Acer for a repair.
Carole wants to get her grandson a new laptop, because the iPad is too fragile. Leo says they can break because of that large glass screen. Leo recommends a Chromebook. If she would rather get him a desktop, there are Chrome Boxes as well. The Acer Chromebase is the one to get. Nice and secure, and easy to use.