Elliot needs to buy a new computer for watching movies, writing documents and emails, and going online. No gaming. Leo says that opens up to either Windows or Mac, and Windows has been completely bollocked lately due to bad updates. In fact, Microsoft has admitted they no longer really test their updates before putting them out, and Leo says that's inexcusable. But if he needs a Windows laptop, then Leo recommends the Lenovo 2-in-1 laptop. The Lenovo X1 Yoga is also excellent. Great for movie viewing as it can "tent" bend backward to turn into a tablet.
Many modern Android 10 phones have a voice recording dictation system that transcribes audio as one talks. For stroke victims or elderly folk who may need voice-to-text technology, this comes in handy for sending messages. Chromebooks can bring up Google Assistant, and users can dictate with that. Afterward, a user or friend can take a look at the text and edit out any inaccuracies.
Sundeep is trying to decide whether to get a Chromebook, a laptop, or an iPad for traveling. Leo says that for what Sundeep is needing, the Chromebook is probably out of contention. But the iPad is a great option. Because everyone has a mobile device now, Airlines no longer have entertainment systems onboard, choosing for streaming content via WiFi. You merely download the airline app, and you can watch movies, TVs, etc. That's where the iPad can shine.
Micky wants to know what powerwashing is on a Chromebook? Leo says that it's a feature on Chromebook, that if the computer gets compromised due to a bad update, or some malware, you can use the powerwash setting to completely reset the Chromebook back to its original configuration.
Eddie wants to buy a new Windows PC. What should he get? Leo says that he recommends a new Dell Tower. But HP and Lenovo work too. How much RAM? Well, for general stuff, 16GB of RAM will keep him comfortable. Get an Intel 8th Gen i5 processor, or even an AMD processor (they're cheaper).
But for what Eddie is doing, a Chromebook or Chromebox would probably be a better buy. Windows machines are really overkill now.
Tim has a remote access account to his business server that he uses his Chromebook for. The one downside is the smaller screen. Leo says that Samsung favored portability with their LTE Chromebook, and as such, they tend to have smaller screens to extend the battery life. But how can he use a larger computer monitor with it? Leo says a $35 Chromecast would work. He could then cast wirelessly to it through an HDMI port. Windows RDP expects people to use a Windows machine. But there may be a Chrome extension. If not, write to the developers to enable it.
Ken has a Acer Chromebook, but he's having issues with his keyboard after doing an update. Leo says first thing he'll want to do is a Powerwash. That will wipe everything out, reinstall the OS, and bring it back to the factory defaults. He should also make sure that if he has stored anything locally, that he backs it up. That way, if anything in the update was corrupted, it will clean that out. If that doesn't fix it, then he'll need to contact Acer for a repair.
Carole wants to get her grandson a new laptop, because the iPad is too fragile. Leo says they can break because of that large glass screen. Leo recommends a Chromebook. If she would rather get him a desktop, there are Chrome Boxes as well. The Acer Chromebase is the one to get. Nice and secure, and easy to use.
Sue took Leo's advice and bought a Lenovo Chromebook. But she's having difficulty adapting to it. She doesn't know where anything is. Leo says that's because everything is in the cloud. It also asks for her password all the time and she's tired of entering it. Leo says that can be frustrating, but it's vital to protect her data in the Cloud. In the settings, there is a feature that would enable her to turn on a PIN, which would let her log in with a simple 4-7 digit code. She'll have to enter her Google password from time to time yet, but the PIN is a good way around this issue.
Larry has an Acer Chromebook that freezes up intermittently. Leo says that it may be a good idea to "Powerwash" it from time to time, but it's not a normal thing for the Chromebook to be doing. Powerwashing will completely reset his Chromebook, though, so he should make sure he's backed up.