Chrome

Google Announces ChromeBook Pixel

Episode 955

Google announced the ChromeBook Pixel, which is essentially an internet browser that relies on Google Docs. At $1300, everyone is scratching their heads. Sure, it has a retina display with touch enabled capability. USB, 5 hour battery life, an i5 Intel processor with 4GB RAM and a 32GB hard drive, with WiFi. The problem is, there's no OS and no apps. Very little storage. The original ChromeBook for $300 is a cheap alternative for education. A high end $1300 ChromeBook, in Leo's opinion, is baffling.

Why do I keep getting error messages to close out of Internet Explorer?

Episode 916

Leslie from Los Angeles, CA

Leo says that just happens when Internet Explorer is crashing. The web is an unpredictable place and bad code can be causing it to crash. Leo advises using the most recent version for her operating system, which would be Internet Explorer 8. She should make sure to run Windows Update regularly. In fact, set it to automatic so she doesn't have to worry about it. Also, once a month Leslie should be running Microsoft's Malicious Software Removal Tool. Click Start - Run - type MRT and hit enter.

Why does my browser keep re-opening windows and tabs I've just closed?

Internet Explorer

Episode 913

Frank from Chatsworth, CA

Leo doesn't think this is a malware issue because it's not opening up any malicious sites, just the ones he was previously visiting. The first thing to try is resetting Internet Explorer in settings. Doing a full reset may clear out what was causing the problem.

Frank could also do a Windows System Restore to the point before this started happening.

I had to reset Internet Explorer 7 and it messed up some of my Norton settings. How can I fix it?

Episode 904

Kathy from Santa Cruz, CA

First of all, Leo says using a six year old browser is probably causing a lot of those problems. She should update it to IE 8, or use a different browser like Chrome or Firefox. Leo thinks that most people should switch to Google Chrome as their browser, though.

How can I change the font in Internet Explorer?

Google Chrome

Episode 893

Mark from Ventura, CA

It's possible to temporarily change fonts by pressing "control +" in any browser. He could also change the font sizes within webmail of most email clients. If he goes to Internet Explorer's options page, and goes to Accessibility, he can override font sizes there. He can also make a global font size change that will change it everywhere by just changing the DPI in Windows.

Why won't my husband's laptop connect to our Wi-Fi network with AT&T Uverse?

Episode 893

Monica from Torrance, CA

If everything else is working on that network, then it's clear the laptop is the issue. It's possible that they're using a WPA2 password and the laptop doesn't support that. Since the laptop isn't that old, Leo doesn't think that's it. She is getting signal on the laptop, it's just not connecting to the internet. It could be Internet Explorer. Try another browser like Google Chrome or Firefox. It's also possible that the laptop is mis-configured for the new network. It may also be that malware is causing it, such as DNS Changer.

Why is Chrome not able to open my profile correctly anymore?

Episode 890

Randy from San Fernando Valley, CA

This can easily happen with any browser for a variety of reasons, where the browser can't change or read user data. Google Chrome data is stored in the "Application Data" folder. So Leo suggests finding that folder in local settings, and deleting everything in "Google Chrome User Data". He'll have to delete that data and start over.