Chrome

What do I do if Google won't support my old Mac?

Google Chrome Logo

Episode 1381

Josh from Georgia

Josh bought one of the last 17" MacBook Pros a few years back and he just got a message that Safari will not be supported by Google on it. Leo says that Google is starting to do that, and Apple isn't going to update it past Mountain Lion. So Leo recommends using Google Chrome. It'll be up to date. Chrome can also import all of his Safari bookmarks, too.

How can I read a drive formatted with a Chromebook?

Episode 1258

Barry from San Diego, CA

Barry uses a Chromebook to transfer his images to an external hard drive, but now he can't open it in Windows. Leo says that issue may be that the Chromebook formatted the hard drive in a format that Windows doesn't recognize. It's likely formatted in a Linux format, like EXT 2 or 3. Barry can get an extension to Windows that will be able to translate it. Check out Ext2FsD.

Is the Asus Chromebit a good way to turn a TV into a computer?

Asus Chromebit

Episode 1250

Bob from Santa Barbara, CA

Bob wants to buy a Chromebit for his TV and turn it into a computer. Is it legit? Leo says it is, but he'll need a keyboard and mouse to use it, and after buying that, it's almost as much as buying a dedicated Chromebook. Leo recommends checking out Anker for inexpensive peripherals. They have one for $20 that includes keyboard and mouse. Any Bluetooth keyboard will work, though.

Why does Google Chrome freeze in Windows 10?

Episode 1228

Brad from San Jose, CA

Brad is having issues with Google Chrome freezing regularly on Windows 10. He can typically make it freeze by trying to print. Leo says he uses Chrome all the time on Windows 10, and hasn't had any problems, but he hasn't tried printing yet. Brad has already tried uninstalling and reinstalling Chrome. Leo suggests disabling extensions in Chrome, and Brad says he only uses LastPass.

Are plugins causing issues with my browser?

Episode 1195

Arelia from Riverside, CA

Arelia is having issues with her browser and she thinks it may be due to a plugin she installed. Leo says she's probably right. Plugins like Flash, Shockwave or Java are easily hackable and dangerous if not kept up to date.

Leo recommends using Google Chrome. Chrome has Flash built in and it's always updated. If she likes the browser she's using, then she'll have to get the latest version of Flash from Adobe.

How can I close out of Google Chrome in Windows 8?

Google Chrome

Episode 1172

Lucy from Torrance, CA

Lucy is having trouble with Chrome and she's tried to remove it, but can't. Leo says it's probably gone into "metro mode." If she sees the hamburger menu of four lines, click on that and she should get out of it. It may also be the sign of an infection that has modified the browser. She should try pressing F11. That will take it out of full screen mode. At that point, she should be able to close it. CTRL-ALT-Delete will work as well.

What to Do if Your Only Browser Isn't Working

You may find yourself in a sort of "catch-22" if the only browser on your system won't work. If the browser keeps crashing upon launch, you can't really do anything to fix it, and in order to get an alternative browser you'd need to download it -- using a browser. Here are a few things you can try to fix your current browser, and there's even an alternative way to obtain a different browser without using a browser: