Chrome

Why Do Webpages Freeze in Chrome?

Tab Freeze

Episode 1793

Don from Victor, MT

Don uses Chrome, and his browser page will freeze when he uses Gmail. But if he closes it, he can use the browser. Leo says that tabs are sandboxed in Chrome, so Google may see that the tab is running in the background, and as such, it's freed up resources through "tab freezing." It's a recent feature of Chrome. You can turn it off, but it does free up memory and resources for your computer.

Use Edge Instead of Internet Explorer

If you are a Windows 10 user and browsing the web, you should stop using Internet Explorer. At least if you're not forced to for work reasons. It is outdated and insecure at this point, but luckily there is a much better alternative by Microsoft. Their "Edge" browser can import your settings/bookmarks from IE and provide more security. It is also much faster than Internet Explorer and behaves much like Google's Chrome browser. You can read PDFs in Edge built-in, instead of using Adobe Reader.

Why Am I Getting Popups?

Chrome

Episode 1677

Dale from Los Angeles, CA

Dale is getting notifications from Google on his laptop. Leo says that those are ads triggered by some software that Dale is using. Leo says it could be a browser hijack that's causing it. He can go into browser settings and turn off notifications from sites he visits. In Chrome, it's turn off browser notifications. He may have to do a little digging in the menu settings.

Why Can't I Install Chrome on My Laptop?

Chrome

Episode 1657

Michelle from Garden Grove, CA

Michelle bought a new laptop running Windows 10 S mode, but she can't install Google Chrome.  Leo says that Windows S mode won't let her download and install third-party apps that aren't in the Microsoft app store. So she has to get out of S mode. She can turn it off, download Chrome, and then turn it back on. But keep in mind that Microsoft's new EDGE browser is based on the Chrome engine. So she could just use that. Turn off S mode and life will be much easier.

Why can't I delete Facebook?

Facebook

Episode 1586

Robert from Stevensville, Montana

Robert wants to know how to delete Facebook on one machine without it returning on another when they sync up. Leo says that Google Chrome makes bookmarks and if you have a bookmark for Facebook in Chrome on one computer, it'll return on another through sync. So turn off sync. If you are also signed in on a public computer that could cause it as well.

What's the best Android Tablet for the money?

Samsung Galaxy Tab S3

Episode 1510

Chris from Fort Worth, TX

Chris is looking for a good tablet that won't break the bank. Is there a Chromebook tablet? Leo says there is, but he doesn't recommend it. The best Android tablets are made by Samsung, and the Galaxy Tab S3 is about $450. Leo says that Google had a great tablet called the Pixel C, but they don't make it anymore. If budget is an issue, then the Amazon Fire tablet is the best because they are heavily subsidized.

Why can't I access Google from the Chrome browser anymore?

Google Chrome

Episode 1499

Anna from Laguna Hills, CA

Anna clicked on a link in Facebook, which took her to a site that popped up a big warning with a phone number. She restarted her PC, and after that Chrome wouldn't let her access Google anymore. She also saw a warning flag in the system tray. Leo says the warning in the system tray is from Microsoft, so she can click that. It will probably take her to the security center where she can see if it offers any sensible information. She can run IE, but can't run Chrome, though. When she launches Chrome, she gets a blank white screen and it freezes.

Why doesn't my Gmail work?

Gmail logo

Episode 1493

Jerald from San Diego, CA

Jerald is having issues with Gmail. It comes up, but when he tries to open an email, it goes blank. It works when he logs on somewhere else, though. Leo says that Gmail is a web application that runs Javascript. So it may be that his browser is blocking that. Ad blocking software may also be doing it. He should try disabling his ad blocker and see if that works. Click the on/off switch at the top of the page and see if it loads up.