Robbie is frustrated with his unlimited cellular plan because he's being throttled relentlessly. So bad to the point that he can't really do anything. But when he signs onto wifi, it's just fine. So they signed up for a 10GB plan, it was much faster. Leo says that unlimited doesn't mean "as fast." And on Verizon, some of the plans will throttle from bite zero, some after 5GB. There are five plans in total. So you have to read the fine print. It sounds like Robbie had the Unlimited "start" plan.
The founder of DISH Network, Charlie Ergen, has been quietly buying up wireless frequencies auctioned by the FCC and will start a fourth major cellular company behind AT&T, Verizon, and T-Mobile/Sprint. Leo says that Ergen has been waiting for 5G to establish his network and is planning to spend more than $10 billion. Ergen says that what took other networks over ten years to establish, he can do in three.
Ed would like to set up a delivery business where he can take orders online, but the ISPs where he lives are rather slow and unreliable. Leo advises looking into a business class account which offers a guarantee of good service. Leo also says he can get computers as his receivers and get a router that supports cellular bandwidth. That way he'll have a more reliable service with a cellular system.
Soup is ready to get his first smartphone. Leo says the number one thing to decide is which carrier he wants. Then choose the phone from there. He'll want the carrier that offers the best coverage in his area. Service-wise, they're all horrible in some way. But coverage is better for some than others.
Manny is moving to Florida and wants to know if he can test drive a carrier to see how they work. Leo says that most carriers do offer a two week trial, especially when you bring your own phone. Just go into the store and talk to them.
Another option is to go to broadbandreports.com, where they rate cellular providers and internet service providers by zip code. Lastly, talk to your neighbors. They'll know best and they may have solutions Manny doesn't know about.
Mark is complaining that his Sprint 3G service is slow. A lot slower his AT&T iPad. Leo says it's likely that in Mark's area, there are more Sprint users than AT&T users and as such, the 3G data stream is much slower for Sprint than AT&T. Leo recommends making the switch to AT&T when his Sprint contract is up.
Tiss is having trouble getting cell reception in her house. Leo says that a FemToCell or MicroCell will help. It's like a mini cell repeater site in the house that she would connect via her internet. She should call her wireless company and tell them she's returning the phone unless they give her one. They do sell them, but they might give it to her if she says she'll leave.