Harold is on TMobile and he's noticing that many robocalls are going straight to voicemail. Leo says that could be a false positive from TMobile's spam calling feature that routes the call to voicemail without you knowing that the call even happened. Leo says that try disabling that feature on your phone and see what happens. You'll likely get a ton more robocalls though. But when Harold reboots his phone, it goes away. The chatroom suggests disabling WiFi calling. Sometimes that can cause it. But Leo suspects its a call screening feature of your carrier.
Tom took Leo's advice and got his mom a Chromebook, but she's still struggling with using it because of having to remember passwords. Leo says that some people just aren't wired for computers, especially older people, and it makes it harder to get comfortable with computers. It takes time.