bugs

Why won't webpages load unless I move the mouse?

Firefox

Episode 1714

Walter from Los Angeles, CA

Walter has an old Dell i7 laptop that he loaned to a friend. But lately, the Firefox browser won't load a page until you move a mouse and the page pops up. What is that all about? Leo says it sounds like a bug in Firefox that is waiting for an input. It's called a "signal event loop." It may be a failed install of Windows 10 is likely the culprit. So back up the data, wipe the drive, and reinstall Windows 10. That should solve the issue.

iOS Bug Crashes Leo's Phone

iOS

Episode 1689

A zero-day bug prompted a text message to Leo that caused his iPhone to crash. It's officially known as a "remote zero click." Apple is aware of the issue and is working out a fix for the next update to iOS 13. It was discovered by a security company in San Francisco this week, along with two other zero-day exploits. Leo advises updating to the latest iOS as soon as it comes out.

Another Windows 7 Bug Gets Discovered after End of Life

RIP Windows 7

Episode 1668

Microsoft has discovered a second bug to Windows 7, just a few weeks after Microsoft proclaimed the end of life to the operating system. The first was a wallpaper bug which Microsoft fixed, but wasn't the end of the world. This new bug may pop up when users try to shut down their computers, telling them they don't have the permission to shut down the machine. Microsoft has said that after the Windows 7 end of life, they won't be patching the OS anymore, but Leo suspects they'll fix this one.

Why am I getting photos that aren't mine in my Google Photos app?

Episode 1192

Diane from San Diego, CA

Diane took Leo's suggestion and downloaded Google Photos, but she's discovered the same thing that Leo has -- she's getting strange pictures she's never seen before. Leo says that Google does have a way to mass delete photos, but if they're mixed in with hers, then she won't want to get rid of them. She'd have to go one by one and delete them. There's also the thought of deleting someone else's photos, which could be terrible.