Kevin can't run Edge or Google Chrome on his PC. They won't open. Leo suggests launching in safe mode and see if it opens. If it does, then it could be a malicious extension. And Edge does import extensions from Chrome, so Leo suspects that that's where the culprit is. Here's an article on what to do if Chrome doesn't open.
G. Scott recently bought his wife a new Apple Watch. It can do just about anything, but it has no browser. Leo says that's what the iPhone is for! You really wouldn't want to browse with that tiny watch screen. And even if it did, it would be limited without the iPhone attached to it. Don't think of it as a separate computer; it's more of a companion.
Nick's computer has been really slow when he's online. Leo says that almost always, you can point to a failing spinning hard drive as the culprit. Generally, the best recommendation is to take the spinning drive out and replace it with a solid-state drive (SSD). It's usually a simple thing to do, but it depends on your computer or laptop. It's also pretty cheap to do at around $100. Another thing to try is to backup your data and reinstall everything, formatting the hard drive. That will certainly eliminate what Leo calls "Kruft," that causes the computer to slow down.
Now that EDGE has replaced Internet Explorer as Microsoft's default browser, the company has announced a new Kids mode that can be turned on in the settings. There are two modes based on age .... 5-8, and 9-12, which can whitelist various websites and block others. Leo says that whitelisting will help parents to prevent their kids from going to sites they don't want them to visit. If a kid wants to go to a page that's not on the White List, a parent can be asked for permission.
Dwayne is concerned that he won't know if a website he visits is safe. What if it's been compromised by a hacker? How would you know until it's too late? Leo says that most of us aren't really the target of a hack unless it's a mass attack. And those are a lot easier to defend against. Website attacks are a very common attack, where a hacker will forge the look of a website in an attempt to get you to log into it and steal your login credentials. This happens with bogus bank links. So it's important to be very careful on the links you click on.
Dave wants to be able to save locations in his browser. He used to be able to do it, but now it won't let him. What gives? Leo says that most sites automatically do it if you permit them to do so. It uses a file called a cookie. To do it, you can delete the cookies or even block them, though, and if Dave did that, it could be why he can't save the location data. Leo recommends going into your browser and look at your privacy settings. You can then change them to allow cookies to be saved.
Bob is having trouble with Google Voice. It won't let him log in. It just "beach balls." Leo says to try clearing out the cache of the browser. Or try a different browser. See if he can log in from a different browser. That's the easiest solution. Download Firefox. Bob can't do that. His computer is too old. Leo says that there comes a point where a computer can be so old that other applications can't support it.
Susan wants to know if it's safe to run Microsoft EDGE. Leo says yes, and Microsoft has a new version. Stop using Internet Explorer. It's not secure anymore. Run with EDGE.
Jody has been using a MacBook Pro as his main computer and recently moved over to a MacBook Pro. But he hasn't been able to move his Firefox extensions and bookmarks over. How can he do it? Leo says that Firefox has a sync capability at the bottom of the WIndow. Set up the account and Firefox will sync from one machine to another. Easy Peasy. The other way to do it is to export bookmarks through the Bookmark Manager.
Tom has an iPhone 11 using the AirPods Pro and he wants to know if it will automatically switch from phone audio and his Apple TV audio. Leo says that would be a nice feature, but it doesn't do it right now. It would certainly be a software fix to do it. It will do it for the Apple Watch and Mac computer though.