browser plugins

What can I Do if Google Breaks my Screen Reader Software?

 ZoomText

Episode 1576

Laura from Beaumont, TX

Laura is vision impaired and uses Google's screen reader on her browser and a recent update to Chrome has broken it. But there doesn't seem to be a legacy version of Chrome. What can she do? Leo says that with the latest version of Chrome, she needs to install the ZoomText extension and install it. She can download it here.

Why can't I use Java in my browser?

URL

Episode 1543

Doug from Beaumont, CA

Doug likes to visit the Aviation Weather Service online, but he's been having trouble with it lately. Leo says that's because it uses Java and the Java browser plugin has probably been disabled. Doug should go into his browser settings and be sure it's installed, updated, and enabled. But it's getting harder to use Java in the browser. If he has Firefox version 52 or higher, or Chrome 42 or higher, or even Safari, the plugin would have been disabled for security reasons. So his only choice may be to use Internet Explorer for that site. He'll have to turn on scripting for Java apps.

Is FakeSpot a good plugin for my browser?

Fakespot

Episode 1533

Alexander from Los Angeles, CA

Alex has a browser plugin called Fakespot, which checks the reviews on Amazon to determine if they are legit or not. It promises to weed out the bogus ones. Leo says that's an interesting concept, but he has concerns that the plugin is selling his search data. He'll want to read the privacy policy and see if they are in compliance with the EU GDPR regulations. It will also send him targeted ads. It's not really a big deal, but at least he can opt-out.

Why doesn't my browser work?

Firefox logo

Episode 1470

Kristi from Apple Valley, CA

Kristi is having trouble with Firefox loading. Leo says it's likely a problem with an extension. She should start up Firefox without the extensions, and it's likely it'll start right up. If it does, then she'll know it's a bad extension. Would that also cause Java not to work? Leo says that no, that's a separate issue, and every browser has a "Disable Java" option. Another thing to try is resetting Firefox with this how-to at tomsguide.com.