broken hard drives

How can I get data off a broken hard drive?

Western Digital Blue 1TB Hard Drive

Episode 1591

Kathy from Upland, CA

Kathy dropped her external hard drive on the floor and now it's not working. It wasn't even that far. Leo says that's just bad luck: it's likely a broken arm or scratched sector. DriveSavers could fix it, but it's very expensive. And if they can't, then nobody can. This is why you back up. Leo recommends a 3-2-1 backup strategy: three backups, on two different formats, one off-site.

How can I get data off a broken hard drive?

NewerTech USB 3.0 Universal Drive Adapter

Episode 1158

Brandon from California

Brandon is a teacher and he has an external hard drive that had the pin bent off of it in the enclosure. He moved it over to an identical drive enclosure and it can only be seen in the device manager, but it doesn't work.

Leo says it could be that the damage done to the connector has been done to the hard drive as well. Brandon should go to NewerTech.com and pick up the USB 3.0 Universal Drive adapter. It'll help him get everything off it.