Broadband

What can I do if there's no broadband in my area?

Fiber Optic Cable

Episode 1358

Eric from Ft. Worth, TX

Eric built a house, but there is no internet connection or cable in his community. So the builder is suggesting buying cellular data as a solution. Leo says that sounds like a lawsuit in the making. Leo says that Eric's only real solution other than cellular is satellite, and although it's getting better, it still has severe bandwidth caps. Leo says logging a complaint with the state Public Utilities Commission could help, but it sounds like it's up to Eric to look for wireless solutions.

Is satellite good for internet access?

Episode 1347

Ramona from California

Ramona has discovered that her ISP can't go to the area she's moving to. Is satellite internet a good option? Leo says that satellite is expensive, there's a lot of latency and lag as the signal goes up and back, and it's slow. She wouldn't get much bandwidth either. One provider is a little better than others though, and that's WildBlue Exede. Cable would be much better, and even LTE wireless would be a better option.

Is there good internet in Culver City?

Episode 1332

Bonnie from Compton, CA

Bonnie says there's plenty of internet options here including AT&T, Dish, Time Warner, and Spectrum. She signed up for Spectrum at 100Mbps with no caps for $30. That's only an introductory rate, though. It'll go up a lot more after that has expired. Leo says that's a great deal and that's why you should always ask neighbors what they get and how they like it.

How can I find the best cable, internet, and phone service?

Episode 1329

Ricky from Chatsworth, CA

Ricky thinks his Triple Play package is just too expensive. What is the best provider for internet, cable, and telephone? Leo says that the only real advantage of a Triple Play package is that he'd get one bill. For a phone service, he prefers real phone service because in the event of a disaster, the plain old telephone service will continue to operate. Leo advises going to DSLReports.com because they will give him the best ratings on what is the best coverage and reliability. Leo also recommends talking to neighbors.

How can I access my security cam without having a static IP address?

Episode 1325

Richard from Crystal River, FL

Richard has a security cam in his home in another state and he wants to know how he can access it and monitor what's on it with a dynamic IP address. Leo says that DynDNS will enable him to do this without requiring a static IP. Other options include No-IP DNS and Duck DNS. His router may also be able to do to it.

Why is my AT&T UVerse connection so slow?

Episode 1315

Nuris from California

Nuris wants to know why AT&T UVerse is so slow. They've replaced her modem eight times. Leo says that if she's watching TV and the Internet, it uses the same internet connection. So it can slow down due to bandwidth. UVerse can also be using the old copper phone lines which could slow it down as well. It could also be the connections just outside her house. It may be fiber optic, but from the curb to her house is an issue. It's probably the box that connects to the fiber that is failing.

Should I get DSL or cable internet?

Episode 1292

Art from Woodland Hills, CA

Art wants to know if he should bundle with AT&T UVerse or go with Time Warner's bundle. Leo says that generally it's better to go with cable because it's faster overall. It really comes down to how good it is in your neighborhood. Art should ask around and see what his neighbors use and like. Also, Time Warner has been sold to Charter, so it may change. If Time Warner is putting in fiber, that's even better. Another thing to consider is whether or not he'll money on the bundle.

Why is fiber optic DSL the same speed as before?

Episode 1290

Steve from Los Angeles, CA

Steve isn't seeing much of an improvement after being upgraded to fiber optic DSL because he still has copper lines coming into his house. Leo says that Steve should ask for fiber optic directly to the house. Otherwise, it's essentially little difference. Could he upgrade it himself? That's a good question. But buying his own fiber optic switch isn't cheap.