Marty got a message from Netflix that his Blu-ray player won't support Netflix anymore. Leo says that can happen when an upgrade can break connectivity. And it sounds like Netflix isn't going to support that anymore. The good news is, smart TVs have Netflix, as do players like the Roku and AppleTV. He can even get a $35 Chromecast and do it. Go with Roku!
Rich recently bought a 4K TV, now he's having issues watching Blu-ray DVDs that are non 4K, because it's a bit "jerky." Leo says it's called "decoding hesitation." Scott says that the very first Samsung Blu-ray players had problems with resolution and detail. It's also related to upscaling. What's odd is that it's inconsistent, happening every 5-10 seconds. Leo also says the Blu-ray player is losing sync when decoding the data stream. A better player will fix the problem, and if Rich is looking to get the next component in his new 4K system, the Blu-ray player is where to start.
John bought a Samsung QLED 4K TV. Does he really need to get a Blu-ray player for it? All he really watches is Netflix and it's pretty good. Leo says that streaming gets compressed, so even though it looks pretty good, Blu-ray is uncompressed and will look far better. The way he can tell is by looking for "macro blocking." He'll see it in solid blacks, and it'll show bands, instead of a smooth gradient. He'll also see some jaggies in titles and text. But Leo says in spite of that, Netflix does a good job. It just depends on if he wants the perfect image or not.
Jim had an internet outage and now his Samsung Blu-ray player won't play due to copy protection. Leo says that's because that Blu-ray player is connected to the internet for copy protection to make sure it's not playing a pirated DVD. There's a tech note about that on Linksys' site here. It first appeared seven years ago and it keeps rearing it's ugly head every time there's an outage.
Manny has an LG 4K TV and Blu-ray player. But when he uses the web browser, he gets a message that it's out of date. Leo says that's not surprising and he doesn't think he can solve that issue since browsers in Blu-ray Players aren't updated all that much. Manny should try using the browser in his SmarTV. It uses WebOS and that's supposed to be update-able. At least it should be updated more often than his Blu-ray.
Jason is looking for a good DVD player, but he's worried that his DVD player will be locked to the wrong region. Leo says that region coding was designed to prevent movies from being copied and shared around the world before the movies were released. The trend now is that movies get released worldwide now, so region coding is going to be gradually going away. He'll just have to be sure he doesn't get a used DVD player from another region. He won't want a PAL player in the US, for instance. He'll want NTSC. Or, he should make sure to get a multi region DVD player.
Sam is looking for a Blu-ray player for the grandkids. Leo says that blu-ray and DVD players are fairly inexpensive. What Leo says may be a better option is to get them a Playstation or Xbox One. They come with blu-ray drives built in. But if he just wants to get the player itself, there really isn't a difference between them at this point.
Sara's Blu-ray player freezes up about an hour in and won't go forward. Leo says that Blu-ray players are essentially computers and it could easily be that the laser is dirty or damaged. And blu-ray players are cheap, so just buy another one. But if it's part of your Sony PS3, then it would be worth getting it cleaned. But a stand alone Blu-ray player? Just replace it. The chatroom also says that a firmware update could be necessary.
David has a Blu-ray player in his home theater that can run Netflix. When he switches back to TV, he's getting audio issues, though. Leo says that he has a similar problem and it's the TV set that tells the receiver what audio to play. It's a fault in the hand shaking and Leo says it's very common. Leo also advises making sure his HDMI cable is secure. Often it can get loose, causing connection errors. Make sure everything is plugged in solid. There's also issues in shifting from 720p-1080i-1080p. Scott thinks it may be a fault in the cable box.
Aaron B bought a blu-ray player for his PC, but he can't watch his blu-ray discs on his computer because of a missing codec. He will need a DVD player utility that will handle blu-rays. VLC player will play it, but he may need to download codecs. Check out Slysoft. POWER DVD by Cyberlink is probably the best one, though.