Mary recently installed an SSD into her computer, as well as Bitlocker. Now she's getting a blue screen of death. So she started over, without Bitlocker, and got a BSOD again. Sandisk told her to update her laptop BIOS, and that worked. But Sandisk also said not to put encryption on an SSD. Leo says he encrypts every SSD drive. His phone is encrypted and they are SSDs. In fact, Windows Pro has Bitlocker built-in! And some turn on Bitlocker at the factory. So Mary is fine to use it, as long as she doesn't lose her password.
Billy is about to make the switch to Windows. As an old timer, he feels that Apple has abandoned his demographic. So he bought a Lenovo X1 Yoga to replace his aging Mac laptop. Leo says that the latest Mac laptops with Touch Bar are annoying and the Touch Bar gets in the way more than it helps. Lenovo is doing a lot of creative hardware on the Windows side, as are other manufacturers.
Gary is concerned with being able to encrypt his data. Is it secure? Leo says it is, but law enforcement can get the keys if asked by Microsoft. Leo says that using BitLocker is a good solution for keeping his data secure, though. What about TrueCrypt? Leo says he can use it, but it will stop working down the line.
Julian uses BitLocker to encrypt his laptop hard drive. Is that adequate? Leo says absolutely. It's more than sufficient. And with more than 12,000 laptops being lost and stolen every week at airports, it's a wise idea to encrypt his laptop hard drive when he's traveling. But remember -- BitLocker requires certificates, so he can't lose them. It's wise to back them up or he won't be able to decrypt his drive. He should make sure that he uses a very good, random password for the encryption as well.
Pete would like to encrypt his hard drive so nobody could use his computer unless they had the password. Leo says the easiest way to do this is to use the file lockers that the OS comes with. Windows has BitLocker, and Apple has FileVault. He can turn them on in the OS. But some people don't trust them because they don't know if there's a back door built into them for the NSA. So open source options like TrueCrypt exist. Can he just encrypt folders? Leo says absolutely. He can also encrypt external drives.
Dave is looking for a good backup solution for both business and personal. He wants to encrypt the data and back it up. Leo says that if Dave turns on encryption on the drive, that's effective. The OS has encryption: File Vault for the Mac and BitLocker for Windows. He'll have to be sure he backs up the certificate and doesn't lose it. Third party options that work include TrueCrypt.