While on Zoom, Karen has an issue where her image freezes while her audio stays the same. Leo says a slow internet connection can cause that. She had Spectrum come out and replaced the modem and router, and that's when it started. Leo adds that it could also be an issue with her webcam. Check using Facetime. If it freezes there, then it's not Zoom, it's a wider video issue.
Dee Dee is going to buy a new RV called the Thor Outlaw, and it comes with a WiFi booster. What does she need in between her computer hardware? Leo says that it's a Weingard WiFi extender and 4G hotspot. So she won't really need anything in between it and the computer. But she will need her own internet access that the Weingard will act as a gateway to. Leo says Dee Dee's choices are basic cellular carriers like AT&T, T-Mobile, or Verizon. Then she will put the SIM in the Weingard. Watch their videos though, to see.
Larry has a good home network but he wants to create a media hosting website. Leo says the first thing he has to check is if the ISP will allow it. Likely, they don't unless he subscribes to business class internet service. He'll also need symmetrical upload. He also needs a single board computer. Leo says the ODroid is an interesting idea. It's about the size of an Altoids tin with a ton of horsepower.
In these tough times, everyone is using the internet to watch videos online since there is often nothing better to do. However, if you do not need to watch a video in the highest resolution available, try to tolerate a slightly lower clarity in order to save some bandwidth for others. Videos like podcast discussions, news shows, and vlogs can arguably be viewed just fine in 480p or 720p.
Gordon cut the cord in favor of streaming through Verizon. After he did that, his streaming speeds plummetted. But it doesn't with his computer. Leo suspects that the issue is due to the WiFi connection to the TV. Most TVs have terrible WiFi radios in them. Leo recommends having a wired connection to television. Use a streaming box, like a ROKU to handle the WiFi and then connect wired to the TV. Another option is to get a MESH Router.
Grover isn't happy with his internet service through his cable provider. What are his options? Leo says that bandwidth is shared in the neighborhood. If he lives in an older neighborhood, the internet may be slower because there isn't enough bandwidth to go around. Newer neighborhoods may have laid down more cable and as such, faster internet. Leo recommends going to DSLReports.com and entering the zip code. This will tell not only what is available in the neighborhood, but reviews from neighbors will also show.
Travis wants to know how he can measure his bandwidth to see if he's getting what he's paying for. Leo says that Windows 10 has a bandwidth monitor built-in, but that will only measure what your machine is using. Modern routers also have bandwidth monitors, but if you've been given a router by your ISP, it likely won't. That's why Leo always recommends buying your own router. He recommends the Ubiquity Edge Router X. And you won't be paying a rental fee on that gear either.
Owen wants to know how he can protect his pro-level cameras. Leo says you can 1) never use the branded straps that come with the camera 2) buy a cheap leather case and wear it around your neck 3) place electrical tape on the white logos to make it harder to see what brand your camera is.
Dave wants to know how to find out how much bandwidth he uses every month. Leo says that if your router supports DD-WRT firmware, you can. But your router may already keep track. So look in your router settings to find out. If not, and your router supports it, you can install DD-WRT firmware. Check out dd-wrt.com. But understand, that flashing the firmware on your router could void the warranty. If you need a new one, get the ASUS router, it uses a flavor of DD-WRT already out of the box.
Ryan got a new modem because his ISP is now giving him faster download speeds. But when he plugs in his router, it slows down to a crawl. Leo says that since the router is new, it should be fine. Try a different ethernet cable. If the cable is old, it may not handle the bandwidth. Then, try another computer and see if you can replicate the issue. If you can't, then that will point to something on your computer. It may be the ethernet port is too old. Also, update the firmware of your router.