If you have an old iPod and there are music files that haven't been transferred from computer to computer throughout the years, it is time to back up that library as soon as you can. If you use a Mac, there's an app called Senuti (iTunes backward!) that can help with the process. For Windows users, try YamiPod. At the very least, back up the iPod onto your computer with iTunes via the "Back Up Now" function. Don't lose those years of music tracks!
John wants to know if he needs iDrive anymore when he also has Microsoft One Drive. Leo says that the problem with One Drive is that it only syncs whatever you put in the dedicated folder. iDrive, by contrast, backs up everything and has versioning, or multiple versions of the same file. DropBox is starting to do that as well. iDrive also has a snapshot feature, which will take a snapshot of your drive that you can restore to should your drive get compromised.
Beverly says that after the last iOS 13.4.1 update on her iPhone, she has to reboot her phone to run any app. Leo suspects that the update was corrupted when downloaded. He recommends backing up your phone and then wipe it and reset your phone. Connect the phone to your PC via USB and then use iTunes to run the encrypted backup and wipe it. Erase all the content and everything. See if that solves the problem. If it does, then you can restore that backup.
Jerry is a photographer and wants to know more about backing up his photos. Leo says it's best to adopt a 3-2-1 backup strategy. Three backups, two different formats, one off-site or in the cloud. Check out DPBestflow.org for details.
If you want to download and back up all those pictures on Google Photos over the years, try using Google Takeout. It's a lot faster than backing up manually, especially for people with huge batches. Google Takeout allows you to see the data you've given to Google in other areas too, like Google+ (rest in peace).
John has spinning hard drives to back up data, and wonders if SSDs are more reliable nowadays. Leo says that SSDs have a feature called wear-leveling that takes care of the limited read/write cycle issue they used to have. Whenever Leo buys new drives, it's a Solid-State.
Rob uses Google Photos to back up his phone's photos. He wants to get those Google Photos pics onto a hard drive. Leo recommends Google Takeout, which allows users to download data from their Google features (including Photos). It allows users to download in a variety of formats and helps to avoid disaster if they get locked out of their account.
Sharon has an iPhone XR with a mess of reminders in it, along with notes. But when she updated the phone, her lists all disappeared. Leo says that there are a whole bunch of lists in reminders. So Sharon may have overlooked them. If they are missing, they might be on iCloud. How can she find them? She has no idea. Leo says to go to iCloud.com and log in with your Apple ID. You can find that info in your phone settings. Once you log in, you can snoop around until you find it. It may be in notes.
Joe wants to know if the personal vault feature of OneDrive is easier to use. He's copied and pasted folders into it and finds now that there are duplicates. Leo says that Microsoft apps save things to backup by default. Also, personal vault is encrypted for your security. It won't automatically sync from multiple places, just that my documents folder. Plus, you'd have to unlock it every time you need access.