backup

How Can I Get Data Off Old Zip Disks?

IEEE 1284

Episode 1805

Joe from Burlington, NJ

Joe is putting his family history together. This includes all the photos and videos as well. But the problem is, he has a few hundred zip disks and doesn't know how to access them. He has a zip drive, but he needs a parallel to USB converter. Leo says he can get them on Amazon for a pretty decent price. But he will need to get one that has the right connector. It's the iEEE 1284. He also wants to be sure he doesn't get one that's for printers. It has to be bidirectional.

How Can I Back Up My Gmail Data?

OneDrive

Episode 1805

David from Redondo Beach, CA

David has been doing 3-2-1 backups, but he has 10GB of Gmail data. How can he back that up? That's a lot of backup data. Leo says he can use Google Takeout, but 10GB will take a long time to backup and it doesn't really answer the issue of interoperability. It would be ideal if he could just move the data from one service to another without having to download it first and put the computer in the middle. It's also in a format that another service may not understand.

How Can I Best Back Up Terabytes of Stills & Video?

Glacier

Episode 1802

Chris from San Diego, CA

Chris has several terabytes of video and photos backed up on spinning hard drives. How long will they last? Leo says they can last a long time, but he will want to be sure that they are powered down properly, removed from the enclosure, and wrapped in bubble wrap. Is that the safest way to back up? Leo says it could be safer than discs. But another good idea is the Amazon Glacier. They will back up on drives (they'll even send you one) and then back it up for a very low price. Just don't expect to get it back quickly. 

How Can I Back Up My AOL Email?

AOL

Episode 1796

Kirk from Phoenix, AZ

Kirk is an AOL user with Microsoft Outlook, and he wants to know how he can back up his email. His email PST file is 13.9GB! AOL recently eliminated all of his 2020 emails and he wants to make sure he has a copy, just in case. Kirk is also concerned that his email doesn't appear on his iPad.  Leo says it's a good time to get out of AOL and try another service. Leo recommends Gmail. 

How Can I Backup My Novel?

Microsoft Office 365

Episode 1793

Jeri from Costa Mesa, CA

Jeri has made the shift to writing and is doing a memoir about her life as a pilot. But she's concerned about backing up her data. Leo says it's wise to be concerned. Having a local backup is a good start, but bad things can happen when you least expect it. So Jeri will want to have an off-site backup as well. Leo says having three copies, in two different formats, with one off-site is the way to go. That's called a 3-2-1 backup strategy, and it's based on DPBestFlow by Peter Krogh.

How Do I Restore My Data From iDrive?

iDrive

Episode 1788

Cindy from Carson, CA

Cindy recently made a backup of her computer, and then it died. So now she has to restore her data from iDrive to a new computer. But she doesn't know what to do. Leo says that there's a restore folder that she can copy to the hard drive. That way she's not overcopying by restoring one blob back onto the hard drive. She can also search by file extensions. It's a bit of work, but it should be in documents. 

How Do I Export My Tax Data From Turbo Tax?

TurboTax

Episode 1779

Dan from Cleveland, OH

Dan wants to know how to export his data from an old version of Turbo Tax to a new version? Leo says you can create a single file backup in Turbo Tax, but he prefers to use the online version of Turbo Tax because it will automatically import all that data. But if you prefer to do it personally, look for all the .TAX files. Look for that, plus the year.

Why Am I Getting a Password Error With My iDrive Backup?

iDrive

Episode 1775

Alan from Murietta, CA

Alan uses iDrive for his cloud backup, and he's recently started getting a "password mismatch" error. Leo has had similar issues, and he thinks it's either security software or ad blockers that is causing that kind of issue. Sites are trying to find out more about you, and the blockers on our system and browsers are fighting against that. That prompts the page developers to try and bypass it. Leo suggests turning off wifi on your mobile device and see if you can do it. If so, you know there's something in the network router that's blocking it.

What's the Best Backup Option for My Photography?

321 Backup: 3 Copies, 2 Different Formats, 1 Off-Site

Episode 1775

David from Laguna Beach, CA

David is heavy into Photography and has set up his own website. Now he's handling all the storage for his photos. Can he create a NAS to back everything up that he can access it? Leo says that David has done the right thing by storing his photos on SmugMug. Leo says to check out DPBestflow.org for tips on the best practices for backing up your data. Leo relies on a 321 backup strategy: three copies, two different formats, one off-site.

How Can I Do Cloud Backup on My Mac With an External Hard Drive?

Fuse

Episode 1775

Glenn from Malibu, CA

Glenn bought a 4TB hard drive so he could back up stuff and then move it to the cloud. But he's been told that he can't upload an entire image using Mac. Leo says that a more efficient way to do it is to have two hard drives and bring one off-site. Maybe to home or to work. Then swap them every other week. Leo also says that Fuse for the Mac will let you see other file formats on the mac, like NTFS, and use that to back it up.