Dan wants to know how to export his data from an old version of Turbo Tax to a new version? Leo says you can create a single file backup in Turbo Tax, but he prefers to use the online version of Turbo Tax because it will automatically import all that data. But if you prefer to do it personally, look for all the .TAX files. Look for that, plus the year.
Alan uses iDrive for his cloud backup, and he's recently started getting a "password mismatch" error. Leo has had similar issues, and he thinks it's either security software or ad blockers that is causing that kind of issue. Sites are trying to find out more about you, and the blockers on our system and browsers are fighting against that. That prompts the page developers to try and bypass it. Leo suggests turning off wifi on your mobile device and see if you can do it. If so, you know there's something in the network router that's blocking it.
David is heavy into Photography and has set up his own website. Now he's handling all the storage for his photos. Can he create a NAS to back everything up that he can access it? Leo says that David has done the right thing by storing his photos on SmugMug. Leo says to check out DPBestflow.org for tips on the best practices for backing up your data. Leo relies on a 321 backup strategy: three copies, two different formats, one off-site.
Glenn bought a 4TB hard drive so he could back up stuff and then move it to the cloud. But he's been told that he can't upload an entire image using Mac. Leo says that a more efficient way to do it is to have two hard drives and bring one off-site. Maybe to home or to work. Then swap them every other week. Leo also says that Fuse for the Mac will let you see other file formats on the mac, like NTFS, and use that to back it up.
Martin wants to know what is a good backup strategy for his Seagate hard drives and how can he mount them as network drives. Leo says that Seagate has its own backup in the cloud, which figures out where all the drives are. But that's not the only way to do it. FTP can work with a sync program. Robocopy wasn't designed for it, but it may be able to. The key is to figure out what the IP address is on the fly since most are dynamic. If he had a static IP, it wouldn't be a problem. The key is to find a sync program that supports FTP, but FTP isn't secure either. SCP is where it's at.
Jeff wants to know if Google Backup and Sync is a good way to back up his hard drive. Leo says he's used it and it works. It's not really designed to be a hard drive backup, but he can use it for something like Google Photos. But also remember that Google Drive isn't private. People can see user data online. So he wouldn't use it for sensitive data. Leo recommends iDrive because it does not only encrypt data, but it also has versioning, so it keeps versions of the data. It's a much better solution.
Spencer removed a hard drive from his RAID array and now he's having issues. Leo says some of the data needed from the reboot was on the missing hard drive. Can he just repartition the RAID? Leo says that the safest thing to do is copy off the data and then reinstall Windows. Then restore. That should copy the master boot record and get it all back to normal.
First of all, get a password manager such as Lastpass (TWiT sponsor), 1Password, or Apple's Keychain. Any password manager is better than no password manager. Secondly, it might be a good idea to create a backup (like your important computer files) of those strong passwords in case something goes wrong with accessing your vault of account information. Maybe make a USB key of passwords and store it in a super safe and secretive location at home just for worst-case scenarios regarding your master password.
If you recently bought a new Macbook to replace a much older Mac, you may have trouble restoring old backups of photos and video stored in iPhoto from the elder machine. Pictures in iPhoto are stored in a blob called the "library". You have to right-click on the icon (which is secretly a folder) and select Show Package Contents, then you can find the original photo files (possibly sorted by year) that can be copied to your backup location.
Doug is a singing voice teacher who recently upgraded his Macbook Air with the new Apple M1 design. Leo says that Doug is the ideal candidate for the M1. But what Doug is experiencing is issues with his backups being restored. What Leo recommends is to use the old computer to upload all photos and videos to iCloud. Use the most recent version. The way the old iPhoto used to store them is in a big blob. Go to the Pictures folder and R/C on the library. Select "open contents." There he will see the original photos folder. Copy that over.