Penny keeps getting a popup that is warning them she has a virus and should update McAfee AntiVirus software, which she says she doesn't have. Leo says never click on a link from those popups. Leo says that Penny may have McAfee on her computer as trialware and not know it. So make sure to remove it, if it's there. Use the official McAfee Uninstaller here. It could be malware since it wants her to click on a link. That's a red flag.
Robert has a Dell Inspiron running Windows 10, but his restore point keeps getting deleted. Leo says that Microsoft deprecated System Restore recently, and Leo says it has never really worked when he needed it the most. He can still use it, but he will need to re-enable it. Windows Key + Restore. Here's a link from the chatroom about this issue, but it's a few years old.
Elliot recently bought a new HP Envy computer. He's always used Microsoft Security Essentials. Does he need to use Norton that comes with it? Leo says no. He won't need it. HP makes money by bundling software with the system. But Windows Defender comes free with Windows 10. So take off any software not needed. Leo also says that to remove Norton, download Norton's Uninstaller stand-alone app. Run that and it'll remove all traces of it. Another option is O&O App Buster.
Sam joins Leo to talk about over-relying on autonomous features that aren't really autonomous but are hyped that way. Called "Autowashing," it's a concept where a company hypes the autonomous nature of a feature that isn't' really autonomous. Self-driving features are hyped this way. In reality, it's more like "driver assist," and over-marketing it as anything more than that can be inherently dangerous as people think they don't have to pay attention to the road.
Sam says that in light of the pandemic, ride-sharing has dropped to nothing, and the feeling is that a lot of people aren't likely to return to it, or public transit. We may see a shift back to personal use vehicles. This is a serious challenge for not only ride-sharing companies that would require sanitizing after every ride, to autonomous cabs. It's also moving autonomous vehicle developers to move towards goods delivery, not ride-sharing. So the future of driverless vehicles may be the transport of goods, not people.
Stan heard that Symantec-Norton broke up and is now called Norton Lifelock. He doesn't trust it right now and wants to know what he needs to do for it. Leo says he doesn't need it anyway. Windows Defender comes with Windows 10 and it's always updated. It also uses sandboxing so that if Defender is compromised, the rest of the OS won't be. And it's free. So get rid of Norton.
What about Lifelock? Leo says Lifelock still has value, but you can do a lot of that by putting a freeze on a credit rating so that nobody can mess with it. Contact all three reporting agencies for that.
Gary's computer slows down when he uses Norton AntiVirus. Leo says that he doesn't really need a third-party AVS anymore. Microsoft's Windows Defender is more than adequate as long as he can keep it up to date. How about Norton 360 Deluxe?? Leo says that Norton 360 offers a ton of extra utilities include spam protection, password managers, and parental controls. But Leo doesn't like their firewall. Leo isn't really a fan of all in one security solution though. He prefers what's best in each category.
Annette has to upgrade to Windows 10, and she wants to know if Windows Defender is the best and how to get rid of McAfee? Leo says getting rid of McAffee is your first priority. But simply uninstalling it isn't going to work completely. Go to the McAffee site and get their removal tool. Once you've run that, then you can turn your attention to upgrading to Windows 10. Download the Microsoft Media Creation Tool Disc Image. You'll want the November 2019 update version (#1909). Leo likes to put it on an 8GB USB key then to install Windows 10. Then boot to your USB key and run the update.
Theresa is a serious amateur photographer and she wants to know what antivirus she needs with a Mac. Leo says you don't really need one. Apple does some great work in the background to prevent getting a virus. Plus, Mac isn't really that prevalent to attract viruses, and the macOS is very secure. Your best line of defense is your online behavior. Here are a few things to follow:
1. Keep your system up to date
2. Don't click on links in email or open attachments.
3. Only get your software from original vendors.
4. Use a password vault like LastPass
John just upgraded to Windows 10, does he still need an antivirus? His tech people say he should. Leo says it's not bad to have an antivirus, but Windows 10 already comes with one called Defender. So he won't really need anything else. But Leo also says that the best defense is good behavior. No antivirus is 100% effective...at best they are 50% accurate. Also, they don't guard against so-called Zero-Day attacks. So avoid clicking on links or opening attachments, and keep the OS updated.