autorun

How can I get the Samsung music player off my Galaxy S4?

Episode 1059

Josh from Irvine, CA

Josh has a Galaxy S4 that he likes, but the music widget keeps coming back and he hates it. Leo says that's not unusual. There's usually a default music player that Samsung uses. Leo says he can change the app on his lock screen in the display settings. That won't stop it from launching, though. Leo says one of the reasons he stopped using the Galaxy S4 is what he calls "Samsung interference."

Why does my internet stop working when I plug in my flash drive?

Episode 946

Zach from Anendale, KS

Autorun software on the USB key may be the culprit. There was a virus that got transmitted via USB keys running autorun, and if Zach's USB key has autorun, it may be wreaking havoc with his Internet connection.

It could also be that the USB driver is corrupted and it could be affecting the network stack. If it's powered and drawing current from the system, his power supply may not be powerful enough to handle it. Try using a USB connection that doesn't draw power and see if there's still a problem. There could also be a motherboard issue at work.