automated backup

Reminder: Western Digital Hacked

Western Digital NAS

Episode 1809

Western Digital's My Book Live Network Attached Storage has been hacked due to an exploit discovered in 2018 and was never patched. Hackers can run a program of their own making taking advantage of it. A hacker has searched for numerous My Book Lives and executed a script to erase them, leaving many without the backups they were relying on. Western Digital's solution is to have users unplug their MBL from the Internet while they research the hack. Will WD issue a fix?

Should I use Apple's Time Machine for backup?

Episode 1311

Jason from San Clemente, CA

Jason was at the genius bar at the Apple Store yesterday with his MacBook Pro and he wants to know if Time Machine would be better than Carbonite. Leo says absolutely not. Carbonite is better because it's off site. If his house burns down, Time Machine won't really help him. Carbonite will only work when he's not doing anything. That way it won't take up resources when he needs them to. It's designed to be "nice." The Genius complained that it was using 100% of the processing power, but Leo says that's because the computer wasn't doing anything at the time.

What happened to my data backup?

Episode 1274

Gil from Los Angeles, CA

Gil signed up with Carbonite and after his computer crashed he tried to restore his data but they didn't have any data for him since 2013. Leo says that even when using a backup, it's always a good idea to check and see it's working continually. Don't just trust that any software is automatically doing what it's supposed to all the time. This is also a good reason to have a 3-2-1 backup strategy. Three different copies, on two different media formats, with one off site. That way if something goes awry, he'd have a back up of the backup.

(Disclaimer: Carbonite is a sponsor)

Why is my 1TB drive saying it's almost full, even though I don't have much on it?

Episode 1080

Diane from Chicago, IL

Leo says that just videos, images and MP3s can't fill up that much space all by itself. There has to be something else on the drive. Leo advises using a program called SpaceSniffer. It's free. Another is called WinderStat and TreeSize. Leo also thinks that Diane has backups on it.