AT&T

Can I sell my iPhone even though I just bought it?

HTC One (M8)

Episode 1088

Frannie from Gloster, NJ

Frannie learned to build computers from Leo and Patrick several years ago. But now, she's a bit lost with all this mobile phone stuff. She picked up a Samsung Galaxy 4, while her husband got an iPhone 5S. He hates the 5S and she loves the Galaxy 4. Leo says that aside from the junkware, it's a nice phone. But what she wants to know is, how does she back it up? Leo says that there's a default setting that lets Google backup apps and settings. When she signs into Google, it starts backing up automatically.

AT&T Expected to Announce Acquisition of DirecTV

Episode 1084

AT&T is expected to announce this week that they will be buying DirecTV. Leo says that with Time Warner being bought by Comcast after buying Universal, the landscape is getting smaller, and will leave little room for competition. This is not a good thing for consumers.

AT&T makes bet on video with $48.5 billion DirecTV bid (Reuters)…
http://www.reuters.com/article/2014/05/19/us-directv-att-idUSBREA4B0W220140519

Why does AT&T's U-verse look so compressed?

AT&T U-verse

Episode 1071

Rob from Fairfield, CA

Rob has AT&T UVerse and looks really compressed. Leo says he hears that complaint all the time. It's likely that U-Verse does use a lot of compression, even though it's fiber, so they have no loss of bandwidth. On top of that, channels also are compressed. So there's compression all along the line. This is why broadcast HD is always the best, because there's no compression over-the-air.

Why am I having so much trouble with Netflix streaming?

Netflix

Episode 1067

Steve from Los Angeles, CA

Steve loves watching Netflix but he's not getting a consistent connection. Leo says that consistency is the key for Netflix streaming. Steve's provider may be artificially slowing down the service in order to make him want to buy their competing services. That's what Comcast did. He could try using a wired connection instead of than Wi-Fi. Steve can also try using AppleTV. The streaming is far better because Apple routes the streaming through their own data center.

How can I get an iPhone unlocked to work on Straight Talk?

Episode 1040

Carol from San Diego, CA

Carol bought an AT&T phone but can't unlock it without a phone number to use it on Straight Talk. Leo says it's not likely that she'll be able to get AT&T to unlock it. Leo said that Carol bought it at the subsidized price, so she'll have to go with AT&T for two years. Unless it's a used iPhone, in which case Leo says that Carol can get it unlocked. If she's an AT&T customer in good standing, she can. But since Carol isn't, then she'll have to go to with AT&T Straight Talk in order to use it.