Frannie learned to build computers from Leo and Patrick several years ago. But now, she's a bit lost with all this mobile phone stuff. She picked up a Samsung Galaxy 4, while her husband got an iPhone 5S. He hates the 5S and she loves the Galaxy 4. Leo says that aside from the junkware, it's a nice phone. But what she wants to know is, how does she back it up? Leo says that there's a default setting that lets Google backup apps and settings. When she signs into Google, it starts backing up automatically.
Whenever you're traveling to another country, it's essential to plan for how you will stay connected. Simply using your phone overseas will result in a bill that could reach into the thousands of dollars. Here's a breakdown of the options you have:
Use Wi-Fi Only
AT&T is expected to announce this week that they will be buying DirecTV. Leo says that with Time Warner being bought by Comcast after buying Universal, the landscape is getting smaller, and will leave little room for competition. This is not a good thing for consumers.
AT&T makes bet on video with $48.5 billion DirecTV bid (Reuters)…
This week, AT&T announced that they will be acquiring DirecTV. The universe gets even smaller and that's not good for consumers.
Report: AT&T to announce DirecTV deal Sunday (USA Today)…
Rob has AT&T UVerse and looks really compressed. Leo says he hears that complaint all the time. It's likely that U-Verse does use a lot of compression, even though it's fiber, so they have no loss of bandwidth. On top of that, channels also are compressed. So there's compression all along the line. This is why broadcast HD is always the best, because there's no compression over-the-air.
Scott has an HTC One that he used at AT&T but he's had it unlocked and moved over to T-Mobile. But his MMS and text messaging aren't working now. Leo says that it may be that the APN settings are wrong, and that won't allow the phone to send images. There also may be an issue with the frequencies supported.
Steve loves watching Netflix but he's not getting a consistent connection. Leo says that consistency is the key for Netflix streaming. Steve's provider may be artificially slowing down the service in order to make him want to buy their competing services. That's what Comcast did. He could try using a wired connection instead of than Wi-Fi. Steve can also try using AppleTV. The streaming is far better because Apple routes the streaming through their own data center.
Chris got a Google Nexus 7 32GB for Christmas. But he's a bit confused about LTE with it. Leo says it should be compatible with AT&T and TMobile, but not Verizon or Sprint. TMobile offers 200MB a month for free, so Leo says he could sign up with them and if he needs more, he can just buy it.
Carol bought an AT&T phone but can't unlock it without a phone number to use it on Straight Talk. Leo says it's not likely that she'll be able to get AT&T to unlock it. Leo said that Carol bought it at the subsidized price, so she'll have to go with AT&T for two years. Unless it's a used iPhone, in which case Leo says that Carol can get it unlocked. If she's an AT&T customer in good standing, she can. But since Carol isn't, then she'll have to go to with AT&T Straight Talk in order to use it.
Alan had AT&T, but recently switched to T-Mobile. He's thinking of getting his wife the Nokia Lumia 1020 or the Lumia 1520. Leo says both are beautiful phones, but T-Mobile doesn't offer the Lumia. Leo says that T-Mobile would let him bring in his own unlocked GSM phone, so he can go out and buy one unlocked and bring it to the service.