asleep

Why is my wifi going to sleep?

WiFi

Episode 1668

Jim from Bend, OR

Jim was updating Windows 10 when his network turned off suddenly. He turned it back on, and Windows turned it off again!  What could be causing that to occur? Leo says that your computer can go to sleep when it's not being used, but your devices can fall asleep as well. Leo recommends looking into the driver properties and see if there's a sleep option that's been enabled. If it has, turn it off. Leo also recommends upgrading to an external wifi card for your computer.

Why won't my computer wake up?

Episode 1518

Vicki from Realto, CA

Vicki put her computer to sleep and now it won't wake up again. Leo says the usual culprit is the power supply. She should try turning her monitor off and back on. She can press and hold the on/off switch of her computer for ten seconds. That will turn her computer fully off. She should unplug it for a few minutes, then plug it back in and turn it on, to see if the monitor will wake up. If it does, sometimes it can fall asleep and not get the signal to turn back on. Then shine a light on the power supply fan and see if it's spinning. If it is, then it isn't the power supply.