Charity is wondering why she can't use GPS in Google Maps. She's on Android. Leo says to make sure your GPS is enabled. You also want to be sure your data is turned on. Leo also recommends using Google's other maps app ... WAZE. It's very popular and if that works, then you know that your GPS and Data is working and the maps app has corrupted. Easy to fix. Uninstall, then reinstall. The chatroom says that there is a legitimate blue dot issue that is related to a weak location. If there's also an error that says "cannot update maps," then that means you're not getting data.
Larry wants to use his camera with Be My Eyes on his iPhone, an app for the vision impaired. Leo says the first thing he'll need is a camera that can connect over Wi-Fi. Then he would need an app to allow him to remotely control it from the iPhone. Leo says that iOS sandboxes each app for security purposes, so one app can't compromise others, so he likely won't be able to use a separate camera with that particular app.
Jonathan wants to know how he can catalog multiple hard drives on a Mac. He uses Super Duper to backup a lot of hard drives and he doesn't want to confuse them. Leo says NeoFinder is a good one, because it can read both NTFS and FAT32 on the Mac.
He also came across a crowd sourced photo editing service called Mendr, which gives you the ability to upload a photo and then Mendr will find a talented photo editor to fix your photo as you need. iOS/Android. Free app, but you pay for the service per photo. Leo says thats a great tip!
George is running out of room on his iPhone. How can he make space without deleting his photos and videos? Leo says the first thing to do is turn on iCloud to backup your photo storage. Also, use the replace photos with thumbnails option so that the originals aren't left on your phone. You may need to buy extra iCloud space though. So the other option is Google Photos. Download that app and backup your photos and videos to Google Photos. You get 15GB of uncompressed space, or unlimited high resolution space. All for free.
Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.
Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.
Richard wants to know if there's an app to call 800 numbers while overseas. Leo says that any app that lets him call phones will work. He'll need an app that supports SIP clients. Skype would if he has a Skype Out account, and that would require putting down a credit of $10 to enable it.
Pete has an Amazon Fire tablet and he wants to know how he can get Android apps from Google Play. Leo says that Amazon's fire tablets don't come with Google Play — he'll have to use Amazon's own app store. It's possible to install the Play Store on the Fire tablet, but he'll have to turn off "only download settings in the play store" or "don't allow apps from unknown sources" option. It's in "settings and security" in the carousel.
George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.
Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.
Celebrating its 10th anniversary, the Apple App Store has created millions of jobs and is a multi billion dollar industry worldwide. Leo says that it is estimated that Apple sees over $100 Billion a month in app sales.