Apps

Why did my Android app stop working in Bluestacks on Windows?

Android

Episode 1456

Jeff from Wisconsin

Jeff installed Bluestacks on his Windows 7 PC, and then he updated to Windows 10. Bluestacks is a program that lets you run Android apps on Windows. Jeff has an Android app called MovieHD and all of a sudden it's saying he has no connection, and to "please try again." Leo says Bluestacks is far from perfect — it won't run all Android apps. The app may have worked at one time, but Leo says that doesn't mean it will continue to work.

Why can't I play a searched video in YouTube?

YouTube on iOS

Episode 1451

Bob from Elmwood, NJ

Bob has found that the search feature in his YouTube app has stopped working. He uninstalled and reinstalled it, and it worked shortly, but then stopped working again. Leo says that it could be anything from the app itself, to the service, to the iPad itself. Leo suggests talking to the genius at the Apple Store. Meantime, he should try resetting his network settings.

How can I use more than one remote with my Apple TV?

Apple TV

Episode 1447

Tim from Ohio

Tim's wife has an iPhone that doesn't see the Apple TV through the remote app, but his iPhone does. Leo says he can have multiple remotes in the devices section, but he may have to have home sharing to use it. He's worried that if he uses that, purchases will be a problem. Leo says it used to be easier than that. But with home sharing, Apple seems to have linked it. Home sharing, though, really shouldn't be an issue. Tim should check out this iMore article on it.

Can I sync Outlook with my new Android phone?

Samsung Galaxy Note 8

Episode 1441

David from Anaheim, CA

David has finally made the "switch" from iPhone to a Samsung Galaxy Note 8. It seems easier to sync, but how does he sync up his Outlook? He should sync using Google Contacts first. That's' a good way to have it everywhere. He can then sync to any phone, computer, or tablet. Leo says Outlook on Android is very good as an app. So rather than try to sync it, David should try using the Outlook app. It's very good. Then Outlook on Android will pull from it. Is Android secure?

Why doesn't my password vault work in iOS 11?

LastPass

Episode 1439

Fred from Anchorage, AL

Fred has an iPhone 6 that's been updated to iOS 11. But when he updated it, he lost his password vault file. Leo says that Apple discontinued support for 32-bit apps in iOS11 and as such, a lot of apps simply broke and stopped working. They won't work unless the developer updates them. Fred will have to contact the app developer and see if they're working on a solution. If it backed up the data to DropBox then he may see it there.

Can I use a Windows app on my iPhone?

Windows 10

Episode 1436

Galen from Wichita, KS

Galen has a customer who wants to be able to do estimates on his phone. Can he convert the program he's written to iOS? Leo says that writing a program to be portable is definitely doable, but to do it for Windows 10 is different than iOS processors. So he can't just convert it. On the other hand, we're moving in a direction that will allow him to do just that. How about a web interface? That can always be accessed from any mobile device. That would be his best bet.

Why do I need to give my apps permission?

Samsung Galaxy Note 8

Episode 1436

Karen from San Pedro, CA

Karen has a Samsung Phone and Tablet and she is getting a popup in her phone that will allow her apps access to her phone data. Leo says that Android works by requiring permission to do things as she needs them. So when she's opening an app to do something, the app is requesting access in order to do what she wants it to do. That kind of behavior is OK, but if it's out of nowhere, then she's right to be suspicious.