Apps

What's a good customer relationship management application?

Salesforce

Episode 1636

Clinton from Shelby, NC

Clinton is looking for an app to manage customer interaction. Leo says that's called Customer Relationship Management (CRM). The king of CRM is called SalesForce. Its what everyone really uses, but it may be overkill for a small business. There was another one called ACT from back in the day. But that is long gone. 

Gold Mine is a small business CRM that starts with your contact list and then expands it. Another is SUGAR.  Monday is an advertiser and it works well for small businesses. ZoHo. Look at Capterra. That's a good place to start.

How can I monitor my son's text messages?

Verizon Smart Family

Episode 1633

Rich from Riverside, CA

Rich needs to monitor his son's text messages. Is there an app for that? Leo says that there are circumstances when this is critical. For Android, it's easy to do. But if he's tech-savvy, he can probably find out pretty easily that he is being monitored. Rich may want to check with the phone company and see if they can help. Ideally, if you can do it without an app on his phone, that would be a better idea. Check out Verizon's Smart Family: they have monitoring tools that may be of help. 

How can I create a slideshow of my photos?

Corel PaintShop Pro

Episode 1633

Doug from Roseberg, OR

Doug just got back from vacation and would like to turn their photos into a slide show with titles and music, as Google photos doesn't do it. Leo says that it used to be a thing that Google would do. Any presentation manager would, like Apple Keynote or Microsoft Powerpoint. Corel makes the best one though: Corel PaintShop Pro Photo. But you can also use Corel Video Studio to do it. Here's how - https://learn.corel.com/tutorials/videostudio-create-slideshows/.

Why isn't My Apple Watch Giving Me the Weather?

 DARK SKY.

Episode 1632

George from Palmdale, CA

George would like to get local weather on his Apple Watch Series 5. but it doesn't work. Leo says that George may be using the wrong complication. He wants Weather Temp. He also wants to be sure he opens up the location services for it to function. Leo also uses a third party weather app called DARK SKY. Leo also says that in iOS 13, it can report how often he's getting location access. So make sure it has the location settings turned on. And if the watch isn't LTE connected, then he won't be able to access the weather service. 

Should I Port My Apps to macOS?

macOS

Episode 1624

Bill from Irvine, CA

Bill is an app developer for iOS and he's looking at using Project Catalyst to create them for the Mac as well. Leo says that it depends on the app, whether it makes sense to have a desktop app as well. So it depends on the app. But Leo says that developers are crazy for Catalyst, and it's Apple's "dog food" for writing their own apps in it. So if Apple is using it, it would make since to go that route.

Can I Install Apps on a Phone's SD Card?

Android

Episode 1612

Joe from Tampa, FL

Joe has trouble with apps he installs on his microSD card. When will Android fix this? Leo says that apps will always work better on the internal memory. Save the SD card for larger files like photos, videos, and music. Because Android doesn't like the SD card for apps, and Google is starting to lock it down for anything other than storage. In fact, Google no longer allows SD cards for storage on their own phones. Also, apps have to support it, and Android isn't really letting developers do it.