AppleTV

I Can't Play Netflix Anymore on My Blu-ray Player, What Happened?

Netflix

Episode 1646

Marty from Orange County, CA

Marty got a message from Netflix that his Blu-ray player won't support Netflix anymore. Leo says that can happen when an upgrade can break connectivity. And it sounds like Netflix isn't going to support that anymore. The good news is, smart TVs have Netflix, as do players like the Roku and AppleTV. He can even get a $35 Chromecast and do it. Go with Roku!

Which Streaming Device Should I Get?

Roku

Episode 1608

Terry from Michigan

Terry wants to buy a device to cast to his home office TV. Would the Chromecast work or should he buy the FireTV Stick? Leo says that the Chromecast is a great device, but it doesn't stand on its own. He'll have to navigate to what he wants to watch on a phone and then cast to the Chromecast device. Stand-alone devices like Roku and AppleTV can act as their own independent devices. As for FireTV, Leo says it really serves as a portal to sell stuff from Amazon, so he's not much of a fan. Leo says ROKU Ultra is a better choice all the way around and will also stream in 4K.

How can I project my phone on a TV in portrait mode?

iPhone XS

Episode 1599

David from Orange County, CA

David wants to know how he can project his mobile device to a portrait sized monitor. He wants the monitor to have the same aspect ratio as the phone.  Leo says that they tried to do that at TWiT, and you can, but it's quite expensive. One solution is to buy the Apple XDR monitor for $5K and the $1,000 stand. But there are other options out there. David has a monitor that will flip to portrait. Leo says that most operating systems can tell when the aspect ratio changes and adjusts. Apple has an emulator mode, where you can run an app on a Mac and it will look like it's on a phone. 

Is there an advantage to using an Apple TV instead of a Mac Mini as a set top box?

Apple TV 4K

Episode 1555

Bruce from Las Vegas, NV

Bruce upgraded to an LG C7 TV, and it's been the best TV he's ever owned. He has an older generation Apple TV, not the new 4K version that's out now. He's wondering if it would be better for him to get a Mac Mini instead. He wants to know what the difference would be between Apple's tvOS and macOS. Leo says the new Apple TVs support UHD and high dynamic range (HDR). One of nice things about using an Apple TV is that it's automatic, Bruce would just have to plug in the HDMI cable and everything would work. The other thing it does is Dolby Atmos sound.

Why is AirPlay stalling in AppleTV?

Apple TV

Episode 1522

Brian from Marina Valley, CA

Brian has two Apple TVs that stream music from his computer and iTunes, but lately it just stops after a few minutes. Apple says that it's a corrupted library, but Leo disagrees since it doesn't happen when he streams music on his computer directly. Leo has a hunch it's the router. Using AirPlay, he could be dealing with buffering issues. He also should make sure nothing else is connected to his AirPlay device. It could also be an issue with home sharing and his router configuration. It could be a blocked port issue.

Why is my Apple TV shutting down?

https://www.apple.com/shop/buy-tv/apple-tv-4k

Episode 1487

Matt from Spokane, WA

Matt's 4K Apple TV runs for an hour and then shuts down. Leo says that it's possible that the TV is overheating and it shuts down as a protective measure. So Matt should make sure there's plenty of airflow. He can also use canned air to blow out any dust accumulation. There could also be a memory leak that's causing it to crash. Leo really recommends making a Genius Bar appointment at the Apple store to tell them it's overheating after an hour. Since it's still under warranty, they could just give him another one.

Why does an app on my Apple TV keep coming back?

Apple TV

Episode 1475

Nathan from Canada

Nathan discovered a new app called CTV Global Go on his Apple TV that he can't get rid of. He keeps resetting his Apple TV to get rid of it and it keeps coming back. Leo says that it's possible his internet carrier is doing it, but that would be odd since the app is a competitor to Rogers Cable. His mobile carrier could do it. It's possible that if the app is on his iPad or iPhone, it could sync over. He should check settings on the Apple TV for syncing apps. He should disable that, then reset the Apple TV again.

How can I use more than one remote with my Apple TV?

Apple TV

Episode 1447

Tim from Ohio

Tim's wife has an iPhone that doesn't see the Apple TV through the remote app, but his iPhone does. Leo says he can have multiple remotes in the devices section, but he may have to have home sharing to use it. He's worried that if he uses that, purchases will be a problem. Leo says it used to be easier than that. But with home sharing, Apple seems to have linked it. Home sharing, though, really shouldn't be an issue. Tim should check out this iMore article on it.