Shirley would like to learn how to use her computer. Leo says there's a good book in the "Dummies" series that are geared for Seniors. Computers for Seniors for Dummies is a good place to start. From the chatroom, AbbyandMe.com is a great site and there's a book on it called "Is This Thing On?"
This is in response to a New York Times piece about how Apple Retail doesn’t pay well and employee morale is severely soured. Leo says the Times article is a hit piece, and that Apple pay is standard for retail. There's a long line of people that would take those jobs. Apple has done plenty to warrant criticism, but the employee experience is no different than working for the Gap or Walmart.