Doctor Bird just bought a brand new Toyota Rav 4, but it only comes with Apple Carplay. How can he get his Android phone to connect and get recognized for navigation? Leo says that is a bad trend, and Sam says that most car makers are making players that will support both. Sam says that if you're ordering a 2019 model, it should support Android Auto as well. If it doesn't, an over the air software update should fix it. The dealer may also be able to reflash the system to give Android Auto support. Also, Android Auto is separate from in-vehicle navigation.
Carmine has a Chevy Bolt with Apple CarPlay and every time he hits a bump, Carplay disconnects. What gives? Leo says that the only logical conclusion is a loose connection. But he can also check to see if there's lint in the lightning port. A little dust will cause a looser connection of the lightning connector. A little canned air should solve it. Also, try a different cable. Lightning cables can get damaged easily. The other side may be loose as well. Past that, it's a visit to the service department at Chevy.
CJ wants to know if she can download Apple Car play and install it into 2014 Lincoln. Leo says that the only way CJ could do it is to "put a new head into it." I.E., you could install a new car stereo that has Apple Play. Sam Abuelsamid says that infotainment systems are so integrated now, that you can't really replace the head at all. You can put it into an older car that can take an aftermarket stereo, but cars within the last few years are tough. Sam says that there are apps that work with her car over Bluetooth using Applink. But CJ says that Lincoln no longer supports it.
Sam wants to talk about bringing digital voice assistants, like Amazon Echo, into your car. The idea here is to further the hands off experience to keep your hands on the wheel and not trying to do anything else. Sam says until recently, car computers have had weak processors, that caused having voice regognition a challenge. But now most cars have embedded voice assistants with limited vocabularies, and Amazon and Google are moving into the space, as is Apple with Apple CarPlay.
Sam joins Rich to talk about music factor interfaces for Android Auto and Apple Carplay. Rich got Apple Carplay updated in his car overnight and was thrilled. Sam says that Carplay and Android Auto are the best factory-based music systems. Rich said he had a check engine light go on in his car and he got an email from OnStar telling him what was wrong. Sam says that telemetry data is one of the cool things about the connected car experience, and it can even be predictive, where it warns you of a pending failure before it happens.