Apple

Will an external GPU cool down my Mac Mini?

Episode 1681

"Beefteam" from Purdue University

Beefteam has a MacMini and he wants to know if he should upgrade it by beefing up the RAM in his Mac Mini for better video performance, or get an external GPU. It's also overheating. Blackmagic has an external GPU that is well ventilated and won't be subject to the heat from your processor. Adding RAM will not make your computer cooler, but the external GPU will. Check out the Sonnet EGPU Puck. You can get it at the Apple Store too.

How to Disable the HEIC Image Format on an iPhone

Apple's iPhone photos are currently in the HEIC (high-efficiency image coding) format, an unusual file type that not every app/software support at the moment. If you do not want to use this standard, such as when editing images, you can change the format in Camera settings. Just open "Settings", find "Camera", and then tap "formats". Finally, select "most compatible". This will also allow your videos to come out as H.264 instead of HEVC.

New Apple Devices Announced, While Stores Closed

2020 MacBook Air

Episode 1680

This week, Apple announced the new MacBook Air and iPad Pro. But while Apple has new devices for users to buy, all Apple Stores are closed, except in China. But Leo says that people really don't need to try the latest devices, they know what they're all about. The new MacBook Air is the first refresh of the laptop in a few years, and it's very thin and light. The new iPad Pro has a 50-80% speed increase with a faster processor. The camera has two lenses: wide and ultra-wide.

Which Laptop Should I Buy My Wife?

MacBook Air

Episode 1679

Gary from Woodland Hills, CA

Gary's wife is a teacher working at home and he wants to know what to get to make her job easier. First off, Leo says to get a more comfortable chair for her. He also needs a computer for her. Leo says a laptop would be good and Apple's new MacBook Air is about as close to the ideal laptop as you can get. Great screen. Faster. Yet light. And since Gary's wife uses a Mac at school, the MacBook Air is perfect. And she could get an educational discount. The only negative on the MacAir is that it doesn't have any ports other than a single USB-C connector.

Apple Announces MacBook Air and iPad Pros

MacBook Air

Episode 1679

Apple announced a new iPad Pro and MacBook Air this week. And Leo says that the iPad Pro costs as much, or more, than a fully equipped MacBook Air. Also, there isn't much difference between the previous iPad Pro and the new model, so Leo isn't sure it's worth upgrading to, and if you're looking at it for a new purchase, the MacBook Air will have more workable apps, vs. the tablet based iOS apps. 

Will there be new iPads soon?

iPad Mini

Episode 1678

Lucas from Denmark

With schools closing and kids staying home, Lucas wants to have a way to set screen time on computers and iPad. Leo says that you can do that. What iPad should he get that supports pencil and keyboard? Leo says that the least expensive iPad doesn't support the Apple Pencil and keyboard. But there will be new iPad Pros coming really soon, perhaps as soon as tomorrow. But Apple has closed all stores due to the Coronavirus outbreak, but you can buy them online. But supplies may be limited due to shortages in manufacturing. Pencil 1 is better because it offers more pressure sensitivity. 

How can I stop Apple from charging me for things I didn't authorize?

Apple

Episode 1676

George from Laguna Nigel, CA

George is being billed hundreds of dollars by Apple that he didn't authorize. He tried changing the credit card, and they just resubmit the bill. But he doesn't get an email from Apple letting him know the charge is being made. Leo advises going to your iTunes store account settings and look at your purchase history. It will also show subscriptions. The itemized purchase history, though, will enable you to track down where the charges are coming from. It may also be in-app purchases that are causing it and you can remove those.