anti virus

Is Kaspersky AVS Software Safe?

Kaspersky

Episode 1570

Mark from Panama City, Florida

Mark wants to know if it's safe to use Kaspersky antivirus software. Leo says that Kaspersky is a great AVS utility, but it has fallen under a cloud of concern because the Russians may have used the software as a spying tool. The US Gov't has banned the use of it as a result. So it's probably best to err on the side of caution and avoid it.

If you need an AVS, Leo recommends using Windows Defender. It's free and comes with Windows 10.

Should I update to Windows 10?

Microsoft Windows 10

Episode 1456

Brad from Canada

Brad doesn't want to update to Windows 10, even though he knows it's not that bad of a transition. Does he have to? He keeps hearing of problems. Leo says that it's all about the numbers. When there are hundreds of millions of computers updating, even if .05% of them have problems, that's still thousands of issues and people will post about it. Leo says it's still a great update that's worth doing.

Do I need an antivirus?

Episode 1273

Harold from Santa Rosa, CA

Harold's subscription of Eset Nod 32 is up. Should he renew? Leo says that the world has changed and that's why he doesn't take advertisers for antivirus software anymore. If Harold is running Windows 7-10, or running OS X in Mac, then he doesn't need an antivirus. Windows users have Microsoft Defender (formerly Security Essentials) and nobody really writes viruses for OS X, as Apple has a silent malware detector. There's ransomware that he can get bit by still, though. That's an encryption issue though, and Apple has a malware detector to prohibit that.

Do I need an antivirus for Windows 10?

Episode 1214

Murray from Tustin, CA

Murray wants to know if he needs to install an antivirus for Windows 10. Leo says no. Windows 10 has its own antivirus that is automatically turned on called Windows Defender. But also, viruses spread so fast that antivirus software can't really keep up. It can't protect against 'zero day' exploits. Antivirus is really only a backup. The first line of defense is online behavior. The number 1 priority should be to keep the computer updated.

How can I get my wireless connection working again on my PC?

Episode 1194

Paul from Carlsbad, CA

Paul has a one year old HP desktop and he's having issues with his wireless connection after removing McAfee and installing a new version. Leo says he's not a fan of McAfee, or that HP puts it on the computer (called trialware) to make a little money on the side. It causes all kinds of problems like this. Here's a technote that talks about this issue: http://service.mcafee.com/faqdocument.aspx?id=TS100810

How can I get my XP desktop back after installing Webroot?

Windows XP

Episode 1138

Betty from Menneffee, Ca

Betty bought Webroot software for her XP Machine. She renewed and reinstalled it. Now she sees nothing on her screen. The problem with XP is that Microsoft no longer supports it and flaws are making Betty vulnerable. No antivirus will protect her from those vulnerabilities. Leo suggests going into the programs and uninstall everything and start from scratch. Also, here are a few steps Betty can take to protect herself since Microsoft has stopped supporting XP:

How can I protect myself online with my new computer?

Episode 1068

Billy from Redondo Beach, CA

Billy is getting a new Windows 8 desktop and wants to be sure he sets it up with the proper security. Leo says that Microsoft is now bundling Windows Defender (formerly called Security Essentials) with Windows 8, so he'll be protected as long as he keeps it up to date. There are other things he can do to protect yourself more, though:

Why am I getting an error message when trying to change my Firewall settings in Windows?

Episode 990

Mike from Los Angeles, CA

Mike has System Mechanic installed on his computer, and a warning came up that his firewall was not detected. Mike went to Windows Firewall in Control Panel, and it told him he needed to update his firewall settings. When he tried to change the settings, however, he got an error message.

What's the best anti virus software?

Episode 984

Mark from Canoga Park, CA

Mark wants to know what anti virus software to use, and is wondering if Avast is any good. Leo says that Avast is "freemium," which means he can use it for free or pay for more functions. Leo doesn't recommend it. For free, he recommends Microsoft Security Essentials. If he doesn't mind laying out a few bucks, Eset's Nod32 is the best.

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