Tim is tired of getting phones with overlays and corporate logos in the OS. Where can he get a simple, vanilla Android phone? Leo says that the Google Pixel 3 is what he'll want, and there's some great deals to be had. And with the new Night Shot mode, it's by far the best phone on the market right now. The key though, is to avoid getting it through a carrier.
Joseph wants to know if there's any way to turn off active noise cancellation on his Motorola Moto. It is cancelling out his own voice! Leo says that under voice privacy, there is a voice cancellation feature. He can disable that. Motorola says it needs to be physically repaired in the phone. If that doesn't work, he can always put tape over the second mic.
Leo says Cheryl can get the Google Pixel 3 under Verizon for $400 off right now. Black Friday deals are all over the place. HUAWEI's P20 is super fast and powerful, as is the Mate 20 Pro. The cameras are incredible. The best is probably the OnePlus 6T. And the Motorola G6 is a very good budget phone.
Cheryl plays Pokemon Go. But she dropped her phone and now she's having a lot of connection issues in the game. Leo says that isn't the phone, that's just Pokemon Go. He experiences that problem all the time. He thinks it's a software issue, and overly congested servers. Leo says that his wife recently just gave up on the game as a result. But he recommends trying other internet connected apps and see how those work. She should also run SpeedTest.net. If it connects, then she'll know it isn't her phone.
Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.
John has an old Android phone running Lollipop, and he has 45 characters the If the phone is lost menu to add more information including emergency contact information. It appears on the lock screen.
Tom has been trying to get his friends to put their emergency health information in their iPhone. Leo says it's called I.C.E., for In Case of Emergency. It allows first responders to access vital information from a mobile phone without having to unlock it. It's called Medical ID, which enables users to put in emergency contact information, blood type, and other medical data.
Tom's wondering how he can do this on Android, though. Leo says Samsung has an ICE feature. But he could also have an ICE message created on his lock screen image.
Chris has an Android phone and he gets a popup that says Amazon has stopped working. Leo says it's probably an Amazon app that is running in the background, and is crashing. Leo recommends deleting and reinstalling his Amazon apps.
Mike would like to have an Android phone, but he needs to use one iPhone app. Leo says that in most cases, most big name apps are available on both platform. But unique apps, like a mixing board app, would probably be solely on one platform or the other. So in Mike's case, it's only available in iOS. All you can really do is pester the app developer to port the app to Android. You could get a low priced iPad for around $250-330 and dedicate it to that one use.
Josh has a Samsung Galaxy S6 that he really likes because he can shoot raw with it. But it was a proprietary version of raw, and Lightroom can't read it. What can he do? Leo says it's up to Adobe to write a converter for it. Josh says that shooting in Camera FV5 shoots raw in a version that can be read, and it can also convert the S6 raw files to DNG. The thing about raw is that it has to be processed in post in order to get the best looking image from it.