Android

Can I downgrade to Windows 7?

 Windows 7

Episode 1567

Tom from Carson, CA

Tom wants to know if he can downgrade to Windows 7 from Windows 10 without it upgrading automatically. Leo says that after 30-60 days, that ability has been lost. It makes it really hard to roll back unless he decides in that time frame. The only option is to make a Windows 7 Image and keep going back to it.
Tom was going to buy the Motorola Moto G6, but the G7 came out. That caused the price of the G6 drop by $50. Is it worth buying the G7? Leo likes them. So will there be a huge difference? Not really. There's no need to wait for the G7 to be shipped.

Why am I getting popups on my Android phone?

Android

Episode 1565

Mariam from Prescott, AZ

Mariam is getting popups on her Android phone all the time and it's driving her nuts. Leo says it sounds like she installed something onto her mobile device that's causing it. She should look at her apps and see what she's installed lately. She can see it at the Google Play Store under "My Apps." She should install everything she doesn't use or want. Push comes to shove, she can reset her phone back to factory defaults. But she should try clearing her device cache and browser cache first.

Can I use NFC with Yubikey to unlock my data?

YubiKey

Episode 1563

Laverne from Not the Bronx

Laverne made a secondary Yubico key on her network. She wants to know if her Galaxy Note 9 Android phone will unlock via NFC since it has a chip. But she gets an error message. Is it the key, or the phone? Leo suspects the phone isn't seeing the code as it needs to. She could try the YubiKey app that is available through the Google Play store.

Get Data Off of an Old Android Phone

If you need to transfer your data from an old phone to a new one, there are a few ways to do it. First of all, check to see if your data is already being synced to the cloud. Data such as email, contacts, and calendars are likely already stored with Google or Apple's iCloud. You can verify this by logging into your Google or Apple account from a web browser and checking to see if the data is there.

How can I sideload an app on my Chromebook?

Google Pixelbook

Episode 1552

Jim from Bend, OR

Jim wants to use an app called Morpheus, but it can't be installed through the Google Play Store. He's been told he needs to be in Developer Mode to install an app from somewhere else. Leo says that's a bad idea because it'll make his Chromebook less secure. Not all apps are approved for ChromeOS. If he can't install it and run it directly from the Google Play store, he shouldn't do it.