Duane has a 2010 Android phone and wants to know how to download information to a PC. Leo says you can connect it to your PC, and it could show up as a hard drive. If not, look for a program called Android File Transfer. It's free. The phone will pop up, and you can copy anything off it. If you can't do that, you can probably sync to Google Drive online and get the data there. Samsung also has a program called KIES that will do it for Samsung phones.
android file transfer
If you need to transfer your data from an old phone to a new one, there are a few ways to do it. First of all, check to see if your data is already being synced to the cloud. Data such as email, contacts, and calendars are likely already stored with Google or Apple's iCloud. You can verify this by logging into your Google or Apple account from a web browser and checking to see if the data is there.
Noah's girlfriend lost her smartphone, but they found it and the screen is shot. The phone still works, but they'd like to get the contacts off. Leo says they can connect it to a computer and use the Android File Transfer app on a Mac, or use it as a hard drive on a PC. The PC will read the phone as a hard drive and then they can hunt around and find all the data. She should look in the Android Data folder, check "SD0", copy all of it to the hard drive, and then root around.