Joseph wants to an SD card into his phone and make it part of "adoptable storage," making the phone think that the phone is larger than it is. Rich says that Samsung doesn't allow that on their phones anymore because it's difficult to do, and if the card gets corrupted or loosened, it could prevent your phone from working properly. So Rich says that even though Android supports it, Samsung may have locked that feature out. Is there a workaround? Rich says you may be able to do it by rooting the phone, but it's not all that easy.
Google announced the Pixel 4 this week. Leo says that of all the features, the camera is the one that everyone is looking at. Leo also said that Apple was waiting for what Google announced before releasing the upcoming iOS 13.2 update to improve image quality. Leo also says that computational photography has reached a point where your mobile phone's camera is as good as a real camera, so there's no real need to own a separate one now. The phone will also use machine learning to teach the camera what different parts of the image look like, so it'll adjust the image accordingly.
Microsoft has gotten back into the phone game with a new, hinged dual-screen mobile phone. Instead of running Windows though, it will run Android. It opens and closes like a book, and gives users dual screens that can work separately or together tablet-style. It's called the Windows Surface Duo. But here's the thing: the phone won't hit the market until late 2020.
Pat has a friend who can't speak and needs a device that he can type on, and then prints out to someone's mobile device so they can have a conversation. It also needs to be multi-lingual. Leo says that smartphones are great for that. He can use Apple Messages on the iPhone to do that. Leo recommends checking for Independent Living Resource Centers.
Stephanie has a Motorola Droid Max, and she wants to upgrade. Is Google Pixel a good option? Leo says it is, but don't do it now, because Google is going to be announcing the Pixel 4 in a few weeks. In fact, Google may have put the Pixel 3A on sale already.
Terry is having an issue on his moto g4 plus phone that won't let him remove an app, and now his camera is crashing. He's leaving in a week for Japan. Leo says that it's time to get a new phone because his phone is older. He recommends going with Google Fi because it's a great international travel phone. But if he wants to keep the phone, then Leo recommends backing up the phone on Google, and then reset it. Then, when restored, Google will restore all apps. Or, he can go into the Google store and see what he has downloaded and restore them manually.
Leo has an Acer Iconia that he wants to donate. But he wants to wipe it clean first. He erased it and reset it. But is that really secure? Leo says it is. With an Android device, it will erase everything and even if they could get it back, it's encrypted and he won't be able to see anything.
David has heard that if he formats his microSD card to be part of his phone's memory, it'll be ruined for anything else. Leo says that Google created something called Adopted Storage for this kind of thing and gave up on it because if you remove the card, your phone will be unusable because the phone keeps looking for it. And yes, it will only work with an Android device because it's encrypted. It was abandoned by Android vs. 9. Terrible idea. Better to just use it as an external storage area on your phone. Your phone has to support USB on the Go or UTG.
Debbie's Samsung Galaxy S4 won't work without being plugged in anymore. Leo says that the Galaxy S4 was one of the last ones that you could replace the battery too, and there are third party batteries from Anker and Aukey that you could buy for it. But Leo says it's pretty old now since the Galaxy S line is up to 10 now. So Leo says it's time Debbie got a new model. She could probably get the S9 for a really good deal. What about the Google Pixel? Leo says it has the best camera on the market, though the screen is better on the Samsung. But nobody does better than Google on the camera.
Joe has trouble with apps he installs on his microSD card. When will Android fix this? Leo says that apps will always work better on the internal memory. Save the SD card for larger files like photos, videos, and music. Because Android doesn't like the SD card for apps, and Google is starting to lock it down for anything other than storage. In fact, Google no longer allows SD cards for storage on their own phones. Also, apps have to support it, and Android isn't really letting developers do it.