Android

How Can I Get Photos off an LG Phone?

Google Photos

Episode 1828

Brenda from Redondo Beach, CA

Brenda has an LG mobile phone without service. She tried to get pictures off the phone, but she can't seem to get the data off it. Leo says that it's possible the photos have been backed up to Google Photos. If you can access the account, you can go into it, and they should be backed up there. You may also look to see if there's an SD card in the phone. If so, then you may have the pictures saved there. 

What New Android Phone Should I Buy?

Pixel 5a

Episode 1826

Jeff from San Francisco, CA

Jeff is ready to upgrade from his old Motorola Moto e4 plus. Leo says that the new Moto's are great. The Google Pixel 5a/5g is on sale and the Pixel 6 comes out next month. Leo likes both. But the Motos won't have wireless charging like the Pixel 6 will. The Pixel 5a/5g camera is excellent, the same as the Pixel 4. And in a year, the Pixel 6a will come out. Leo says to go with the Pixel 5a/5g. Check out our Hands-On Technology review: we call it awesomely unexciting! 

Why's My Android Slow Running PetCube?

PetCube

Episode 1821

David from Atlanta, GA

David has an Android phone and he's using the PetCube app to watch his pets remotely. But he's having issues getting the signal via wifi. It's really slow. Leo says that he doesn't normally have WiFi peer-to-peer notifications. It has to go up to PetCube's server first, and then to the phone. Look in the notifications setup to see if the push notifications are being allowed to wake up the phone. Leo suspects that the PetCube server is probably running really slow.

Why Can’t I Sync My Phone to My Ford?

2015 Ford Edge

Episode 1816

Robert from Kennebunk, ME

Robert has a 2015 Ford Edge and he's having issues syncing a new copy of his contacts on his phone to Ford Sync. Leo says that it should automatically. What you can do is go to Settings, phone settings, download, then download now. Check your manual as well, but sometimes the Android phones can become incompatible. So it may be that Android has broken the connectivity. You can also check with Ford for an update.

Should I Switch to the iPhone?

iPhone

Episode 1812

James from Utica, NY

James is an Android person, but he recently got an iPad. He really likes it, and he's now thinking of switching to the iPhone. Is he missing anything? Leo says that Android is really more like a computer with a more open architecture, while iOS is far more locked down. That means a lot of apps or even updates are rejected to protect their users. Think of Apple as a gated community with more consistent operations rather than Android, which is a bit messier. What about updates? Leo says that Android updates are hit or miss, depending on what manufacturer you get.

Is the iPhone More Secure Than Android?

Samsung

Episode 1808

Alan from Huntington Beach, CA

Alan is a huge Samsung fan but keeps hearing that iPhones are more secure. Is that true? Leo says that they're both very secure, though Android phones are encrypted at the software level, while iPhones use a hardware secure enclave to keep encryption keys. Apple's iTunes store is more secure than the Play store only because it has a tougher standard for approving apps. But if the Pentagon approves Android phones for use, that is a pretty good seal of approval. Having said that, users can "sideload" third-party apps if they turn off the security feature.

Why Is the Volume on My Android Devices so Low?

Samsung Adapt Sound

Episode 1807

Dave from Greenville, MI

Dave bought a Samsung Galaxy Tablet, and the volume isn't all that loud. Same with his phone. Leo says to look in the settings. Most headphone volumes have built-in limits to prevent damage to your hearing. But they can be overridden in your device's operating settings. There are also third-party equalizer apps that could help. But Samsung also has a feature called Adapt Sound which can help you dial in your sound according to your hearing preference.

Google Installs App without Asking on some User Phones

Massachusetts

Episode 1806

Up in Massachusetts, users of Android phones discovered this week that Google had installed the Massachusetts State app without their knowledge or permission. The app is designed to provide citizens with the latest Covid-19 information, as well as a QR code if you have been vaccinated. Leo says it's not a good thing to force an app, and how easy would it be to forge a QR code anyway? People have always sought to "game" the system, and it's even more so in the age of the Internet.