amazon prime

Can I renew an Amazon order automatically?

Amazon

Episode 1609

Eugene from Cartwright, Oklahoma

Eugene wants to know if he could have an automatic reorder or his pet's medication on Amazon. Leo says that there is a feature called SUBSCRIBE AND SAVE, which will enable you to sign up for renewing things over and over. But it depends on the company that is offering the product. Those pet meds may or may not be available. But you can set it up and forget it, and get a 15% discount as a result. But it may not be since it's medication. There's also a version called RECURRING DELIVERY.

How can I backup photos from my mobile phone?

iPhone XS

Episode 1596

David from Riverside, CA

David takes a lot of pictures with his smartphone and he is having issues transferring his pictures to his computer. He plugs in the iPhone to his Windows PC and drags and drops. But it stops. Leo says that Windows is awful doing that. It's not fault tolerant and it can time out really easily. Microsoft has a command line option called ROBO COPY that'll handle it without error. But in the long run, that's a difficult way to do it. Leo recommends using Google Photos. And the photos are just as good.

What's a good Wi-Fi laser printer?

Brother Laser Printer

Episode 1400

David from Pasadena, CA

David wants a good Wi-Fi home printer. Leo says that Epson makes a great color printer. Brother makes a good laser printer that's very inexpensive. Those are the two top choices for Leo.

He also has an Apple TV and wants to know if he'll have to upgrade his Apple TV to get Amazon Prime. Leo says no, it's just an app and it will appear in a firmware update or he can download it.

(Disclaimer: Epson is a sponsor)

Back Up Your Photos to the Cloud

Your photos are likely the most valuable and irreplaceable things on your smartphone. This is why it's essential to have a solid backup in case something goes wrong, or you lose your phone. You can always just connect the phone to your computer and drag the files over, but this requires that you remember to do it frequently. It's even better if it happens automatically, and fortunately there are several places you can backup to in the cloud:

Is high refresh rate important when buying a UHD TV?

Samsung UN43KU7000 43-Inch 4K Ultra HD Smart LED TV

Episode 1339

Felix from North Hollywood, CA

Felix heard that TVs with higher refresh rates are actually just simulating the extra frames. Leo says since there's no content at these high frame rates, so anytime there's something faster than 60 frames per second, the TV is faking it. The reason is, LCD TVs are a little bit slower than the old CRT TVs and even Plasma and OLED. So fast moving action can look a little blurry. The way these manufacturers have solved it is through frame interpolation. This means that software will generate what should be between the frames, or it may just double the frame.

How can I access my photos in iTunes?

Episode 1310

Avatar from Pomona, CA

Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.

What is a good DVR for over the air broadcast TV?

TIVO Roamio

Episode 1178

Ruth from Roseberg, OR

Ruth ditched satellite, has the cable and bought a few Leaf antennas for her TV. She also streams sometimes with cellular internet and sometimes it fails. Leo says that may be due to bandwidth caps. Ruth says Netflix buffers while Amazon Prime has no problem. Leo says that after 6pm, Netflix is being used by everyone. And maybe Netflix hasn't pad tribute to the cell provider for higher speed internet. That practice was started by Comcast.

Scott Wilkinson

Scott Wilkinson

Episode 1145

This week, Leo talks with Scott about streaming set top boxes. Scott Wilkinson says that while HBO Go is on most boxes, until the beginning of the year you have to have an HBO cable subscription to use it. But next year, you'll be able to subscribe to the streaming service by itself. Scott says it's a very complicated process right now because all of the devices making deals with content providers and ISPs. So it's all very fragmented. So the best you can do is decide what services you want, and then go for that.

What alternatives are there to cable and satellite companies?

Television

Episode 1122

James from Sparks, NV

James says that prices of cable and satellite services are escalating. What can he do to cut the cable and get the same programming? Leo says that content companies are raising prices and cable companies are just passing the cost along. Cutting the cable can be done by using streaming and buying ala carte channels. It would be great if he could do that and eliminate the middle man. He could also get exactly what he wants and none of what he doesn't. But the cable companies are standing in the way. That's where streaming and buying shows on iTunes and Netflix is beneficial.