Amazon

How does eBay know what I buy on Amazon?

eBay

Episode 1740

Jerry from Hatfield, PA

Jerry has been shopping on Amazon for some tools, and recently when visiting eBay for alternative shopping, he's been getting a notification from Amazon about what he's been doing online. That's creepy. Leo says it's probably Google doing it, in spite of using a VPN. If you're still logged in, they can track you. Amazon may also be selling your search activity with eBay. It's in the terms of service that they can do that.

Are Amazon Renewed Laptops Good to Buy?

HP Elite.

Episode 1729

Bobby from Lakewood, FL

Bobby needs to replace the hard drive for his HP Elite. But he's considering getting a refurbished replacement instead since it'll cost $160 to replace the drive. Leo says that it largely depends on how the law works for refurbished in Bobby's state. In California, it's illegal to sell an open box return as "new." So they are listed as refurbished, and if bought from an original manufacturer, it'll come with a warranty. So that's a good deal since it'll save a few hundred dollars.

How Can I Turn Off Echo Making Phone Calls?

Alexa

Episode 1729

Steve from Redondo Beach, CA

Steve wants to turn off in his Amazon Alexa. He can't stop his 4-year-olds from making calls. Leo says that he may have to call Amazon Support at 1 (888) 280-4331 and ask them to disable it. Presumably, it's a safety feature in case of emergencies. He could turn off the option in the Amazon app, turning it off device by device. Go to preferences - then communications. There's a disable option by device. Steve said that he looked and the option isn't on in the app. But it still works. So only a call to Amazon will prevent that from happening.

Why can't I order air purifier filters from Amazon?

Air Filters

Episode 1728

Craig from Santa Clarita, CA

Craig is calling to talk about air filters. He has Eureka air purifiers that he bought last year during the fire season. But he can't get replacement filters for them. Amazon says they can't deliver to his address. Is that a regulation? In the chatroom - suggests going to factorydirectfilters.com.It could be Prop 65 or some California regulation that's preventing it, though. One article mentions that these air purifiers can actually add Ozone to the air. 

Where can I get a webcam?

Aukey Webcam

Episode 1714

Jake from Los Angeles, California

Jake wants to start his own online business. He wants to get into drop shipping, but also use his webcam to make a living. Leo says it's a great opportunity now due to the quarantine, and people are going to discover new ways to get the things they need. If you have the luxury of time right now, there's no time like the present and technology is at the eye of the storm. 

How Can I Get My Amazon Echo to Hear Better?

Echo

Episode 1713

Brian from Indio, California

Brian is having issues with his Amazon Alexa Echo Gen 2 and it's starting to have "hearing" problems. Leo says that it's probably an indication that the unit is dying. Brian could reset it. See if that helps. Also, he could plug in an external microphone.

But the good news is, that the new generation Amazon Echo is cheaper and better. He can also get the Echo Dot for under $50 that can connect to his own speakers.