Adobe Flash

Should I click on a link to upgrade Flash?

Episode 1369

Darryl from Santa Rosa, CA

Darryl is getting messages to upgrade Adobe Flash on his Mac. Leo says do not reply to any message to upgrade your Flash, do directly to Adobe and get the update there. Hackers can compromise websites to include a bit of code to get you to click on a link. It's called a Phishing scam. Flash auto updates now. Or you can use Google Chrome and it will auto update as well. So never click on a link that offers to install an update to flash for you. It's a scam. Another thing you can do is redownload your browser, delete them and reinstall. That will renew certificates.

Why am I getting survey pop ups when visiting websites?

Episode 1214

Ron from Hayden, CO

Ron can watch TWiT on Internet Explorer with no problem. But when he gets on Firefox, he has trouble with popups of surveys. Leo says that's not his site, that's for sure. Leo suspects that it's an issue with Flash. Internet Explorer has Flash built in, as does Chrome. So it sounds like maybe there's an issue with no Flash being installed, and Firefox might have a browser hijacker object that's popping up.

How can I fix Adobe Flash?

Episode 1211

Billy from Laguna Beach, CA

Billy is having trouble with Adobe Flash player and the cure seems worse than the disease. He keeps getting an "exception error." Leo says that those error messages tend to be a bit useless. Leo suggests removing Flash altogether and use Google Chrome as his browser instead. Chrome has Flash built-in and keeps it isolated from the rest of the system. It's always updated through Chrome and sandboxed.

How can I stop using Adobe Flash?

Episode 1118

Roy from Orange County, CA

Roy keeps getting requests to update Flash when listening to podcasts. And it always crashes. Leo says he hates Adobe Flash with a PASSION and everyone uses it, so he's stuck with it and all it's warts. That's why Leo recommends that if you have to use Flash, that you use it through Google's Chrome browser. What Google does in Chrome is build Flash into the browser and it's updated regularly by Google and it's isolated so it doesn't crash your browser if it crashes. It should work better for you.

Why am I getting a "blocked plugin" message whenever I try to watch video on my Mac?

Episode 964

Pam from Laguna Nigel, CA

Pam is having trouble watching videos online with her Mac. Apple probably blocked Flash since Pam had neglected to update it. Leo advises uninstalling Flash and then install it from Adobe.com/flashplayer to download the stand alone Flash installer. Then, install it with all browsers closed. She will have to keep it updated, or Apple will block it again.