Michael has a Samsung Galaxy Tablet and when he connects via Bluetooth to his headset, the audio quality really drops. Leo says to try removing the device and then repairing it. It's also possible that the profile Michael is using is the wrong one. The sad part is, Michael may not have a choice to use a different one. So he may be stuck. He will want to use a profile suitable for music, like Aptex or A2DP. But it sounds like the tablet may be older, and thus relies on an older headset spec that doesn't support stereo and won't sound good.
Chris has the new iPhone XS and the wireless Apple AirPods, but he keeps getting distortion when he takes calls. Not when listening to music or watching video, though. Leo says that Bluetooth headphones have two different modes. There's a mode for use as a headset for calls and A2DP. A2DP is stereo and was designed for listening to music. Headset mode uses the minimum bandwidth possible. So that could affect it. Also, a phone call that is routed through the internet can be full bandwidth and it may be that the AirPods just can't handle it.
Artie has a Samsung Note 8 and a Plantronics Bluetooth headset, but sometimes the Bluetooth drops out when he listens to music. Leo says "welcome to Bluetooth!" Leo says he prefers to listen wired to music, which is one of the reasons he keeps buying Samsung. John in the chatroom has the same issue with his device and the Plantronics. For using calls, Bluetooth is fine. For listening to music, it's really not ready for prime time. The chatroom says that Plantronics has an app for Android, which may help.
Jim just got a new Honda and he can't get his MP3 player to pair with it via Bluetooth. Leo says that if he can connect his phone via Bluetooth, then it supports Honda's version of the A2DP standard. The question is, does that MP3 player support it? It may be that Honda doesn't properly implement A2DP. Most cars will pair with an A2DP standard, and if his MP3 player supports it, then it should. But since that car has Apple CarPlay, he can always use his phone to stream music.
David loves his Bose Quiet Comfort headphones. Can he get a Bluetooth adapter for it? Leo says there are Bluetooth adapters, but it may not sound as good as he would want it to. There is a new standard coming called APT-X, which is the successor to A2DP and it promises better audio. But both ends have to be APT-X compliant.
Lee is looking at Bluetooth headphones. Leo says that Apple is making the move towards Bluetooth headphones and there's plenty of options out there already. Leo says he'll want to make sure his headphones are at least A2DP profile supported.
Bob has a pair of headphones that he loves and and older receiver. He would like to convert them to bluetooth. Leo says it can be done with a bluetooth transceiver. They come out of China and aren't very expensive. Rocketfish makes one. OroTech. You can easily get one for under $100 or even $50. You'll want one that plugs into the optical audio out to keep it digital for the least signal degradation. You'll also want the A2DP standard.
Avis has a Sony LCD TV and she says that she's having trouble connecting her Bluetooth speakers and home theater to it. They work with her tablet and mobile phone, but not her Sony TV. Leo says that Sony doesn't put the A2DP Bluetooth profile in the TV OS (although this year's models do). That's probably why it can't pick it up. Also, only one device can connect to Bluetooth at a time. So she can't have it do double duty.
Phil would like to watch TV with wireless headphones so he doesn't disturb the rest of his family late at night. Leo says to look for a good Bluetooth headset that uses A2DP or AptX. USA Today recently came up with a whole list of options at usatoday.com
Another good place to look is at headphones.reviewed.com Beyer Dynamics and Sony both make great wireless headphones.
Laurie wants to stream music from her iPhone or iPad and she has a ton of music on a hard drive. How can she connect the two and create a streaming audio solution through surround sound? Can she add a Bluetooth receiver to her surround sound system? She uses a Panasonic Home Theater in a Box.
Leo says one option is a $25 Bluetooth Audio Receiver that she can get from Amazon. Leo wouldn't spend more than that. Make sure it uses A2DP, which is stereo Bluetooth.