John recently recycled a 2013 iMac for a client who loves Photoshop. He used a Thunderbolt 2 adapter to display port for a second monitor. But with the latest 5K iMac, he needs a Thunderbolt 3 to Thunderbolt 2 adapter so he can use the second monitor. But it doesn't recognize it. What can he do? Leo says that John needs a DVI adapter to keep it digital. Apple suggests starting up in safe mode to see if it works. If it does, there's a driver issue causing the problem. But it may be time to update the monitor. You can get one for under $100. Leo likes the AOC USB monitor.
Brent has photographs in a whole bunch of different locations online and on his computer and wants to get them all together into a central location. He wants to get a desktop computer that can really help him to organize and back it up. Leo says that a good Windows computer is Dell. But really, desktop computers are a commodity. So it almost doesn't really matter what kind of computer to get. Leo would recommend Mac over Windows though, and a new 5K iMac is a good solution for this. Then buy Apple's iCloud storage for the backup. Or Dell and Microsoft One Drive.
Kathy is thinking about getting an iMac Pro. Leo says that while it's super-fast, it's also ridiculously expensive. If she's not doing something extremely challenging like video gaming or editing multiple 4K streams, then she really doesn't need to spend all that money. These days, all computers are fast enough to do 95% of what we do. The real issue for Kathy is wanting to drive multiple monitors, but she can do that with a regular iMac. The 27" 3Ghz six-core 5K iMac has two Thunderbolt 3 ports, and you can always get an HDMI adapter.
Chuck has a 5K iMac and a second LG 5K monitor. But he can't get the resolution to match. The window ends up 50% smaller. Leo says Apple has taken a lot of control away from users. He suggests trying an app called SwitchResX. It'll let you choose any resolution and frame rate your monitor will support.
John is retired and photography is a serious hobby for him. Should he buy a new iMac Pro, and how much RAM should he get? Leo says that If John was a pro, then the iMac Pro would be a good idea. But the 2017 5K iMac is not only just as good, it can actually be faster using single core configurations. So why spend the extra money? He should go with the 2017 iMac and configure it to his budget. 32GB of RAM is plenty, but he should avoid the Fusion drive. They cause more problems than they are worth. He should get a spinning drive to plug into it for his data.
Justin is buying a new 5K iMac. How does he migrate his old data into his new machine? Leo says that there is a migration tool built into the iMac to move it over, but if he doesn't want to move all of it, the migration tool will allow him to move just the apps. He should let it do that because it'll do a better job.
Rob wants to replace his 5K iMac with a Windows desktop. He loves the hardware, but he's just not a fan of macOS. Leo says that if he wants flexibility with his hardware, then Windows is a far better option. Leo says that he doesn't have to get rid of the iMac if he likes that hardware, he can just run Windows on it through Boot Camp. He'll just need to buy a copy of Windows 10.
Glen is a professional photographer and has a computer running XP Professional, but now Firefox has announced they are not going to support XP anymore. Leo says that they were the last one. It really isn't a safe OS anymore since Microsoft stopped supporting it. Glen is looking to buy a new machine, but he doesn't know who to go to.
John is worried that Apple will be phasing out the iMac. Leo says not any time soon, though they seem to be more interested in consumer grade products like the iPhone and iPad. Leo does expect new iMacs next year. It won't be lightyears ahead of the current model, though, so he should just go ahead and buy the 5K model now.
Laura has had an iMac for 9 years and is wondering if she should upgrade her Mac to a new one. She's looking at the 5K iMac. Leo says it's a beauty and the best computer that Apple makes. Leo says that's a beautiful choice, but she shouldn't feel like she needs to buy a new computer if all she needs to do is replace the hard drive in the old one.