Mike is complaining that he can't get his email on his phone in his area. Rich suspects that the email client is trying to access LTE and he may not have access to LTE. So he recommends that when Mike is in a spotty LTE area, he should go into the phone settings and drop the speed down to 3G. That is usually enough to get the proper connection.
Steve signed up with Spectrum, using Verizon and the best he could get for his iPhone 7 is 3G. Leo says that's terrible. Verizon is much better than that, and it sounds like Comcast is going cheap on buying wholesale data and then reselling it. Also, while you're using Verizon's network, Verizon is giving priority to their own customers. So you get a slower experience. Spectrum is hoping you'll be close enough to an Xfinity Access point via WiFi. But half the time, there's nothing there!
Dana has a 3G smartphone with Verizon and hears they are going to turn off the towers soon. Leo says yes. The plan is to turn off all 3G towers within six months in favor of LTE. They're not even activating any 3G phones anymore. So the future is calling! Pity is, those phones still work as phones. It's a shame that they'll just end up being in a landfill.
Lynn wants to know she could get to receive internet radio without needing a smartphone. Leo says he uses one from Grace Digital which is also an alarm clock. She would have to have wireless internet access, though. Lynn also wants a portable option. Leo says that a radio over a 3G or 4G connection will do. A smartphone, for instance, can do this with the right app. An iPod Touch would also work. Again, she would still need an internet access, though.
Mark is complaining that his Sprint 3G service is slow. A lot slower his AT&T iPad. Leo says it's likely that in Mark's area, there are more Sprint users than AT&T users and as such, the 3G data stream is much slower for Sprint than AT&T. Leo recommends making the switch to AT&T when his Sprint contract is up.
Chris is a long haul trucker who surfs for free Wi-Fi wherever he can find it. Is there a system that will help him find WiFi signals? Leo says not really. Wi-Fi is really designed for a range of about 300 feet. That's why the 3G/4G access is so sophisticated. It has to do with handing off from one area to another.
Corina wants to get a mobile device that she can stream video to watch. How much bandwidth should she get for a 3G tablet? Leo says that 8GB is usually fine, but if she's going to stream video from it, it's better to stream via WiFi and not 3G. Video takes up a lot bandwidth and she can burn through 1GB an hour watching it. Most portable devices have a memory for WiFi that it's near, and will automatically join a hotspot.
Jennifer lives out in the sticks and has no Internet access. Can she use her cellular internet with her computer? Her reception isn't that great for 3G. Leo says that's not going to work. Latency and lag will kill her internet service over 3G. And the bandwidth caps aren't really worth it either, especially if she's gaming. There are some solutions like Satellite - Dish offers 4G speeds for about $30 a month. Wild Blue Excede is another.
Leo say that relying on 3G access to steam video through his iPhone may be problematic for video since streaming takes up a lot of bandwidth. Cellphone internet access is spotty and is dependent on how many users are on the cell site at any given time. It may also be that Doug needs a cellphone signal extender to improve the signal to the RV.
Unfortunately, there may be little to do, with congestion, bandwidth caps, etc.