Harold can't get his old iPhone to work with his SIM. Leo says that Verizon used GSM back then, and the iPhone would probably not work anyway because it used G2 towers that were turned off long ago. And they're turning onf 3G as we speak, so older 3G phones are about to go offline. But you could use it as an iPod. How can I get the data off it? Leo says to get iTunes for Windows on your computer, connect that old iPhone, and then it'll copy everything off onto your hardware. Leo also recommends uploading the photos to Google Photos. That way it doesn't matter what phone you have.
Mike is an AT&T customer and he's getting a text that his Samsung P850 phone won't be supported soon, due to 5G. But they aren't turning off 4G/LTE. So what gives? Leo says that AT&T isn't being very clear. The plan is to turn off 3G towers, so if your phone supports 3G, then that won't be available to you. But Mike's phone should work on 4G. But if not, he'll need to upgrade. What should he get that isn't too expensive? Leo is a fan of the Motorola Moto G9, so take a look at the G9 Power series.
David heard that Verizon will no longer support 3G data, and as such his older Galaxy S6 mobile phone won't be able to support data. Leo says that's because Verizon is retiring their 3G and CDMA towers. David has some time though, as the retirement isn't scheduled to be concluded until 2022. But eventually, he'll have to upgrade his phone. But Verizon says the limit is the S4 or prior, so the S6 should still be supported for 4G/LTE. And there are a lot of modern phones that are affordable if on a budget. Some as low as $300.
Mike is complaining that he can't get his email on his phone in his area. Rich suspects that the email client is trying to access LTE and he may not have access to LTE. So he recommends that when Mike is in a spotty LTE area, he should go into the phone settings and drop the speed down to 3G. That is usually enough to get the proper connection.
Steve signed up with Spectrum, using Verizon and the best he could get for his iPhone 7 is 3G. Leo says that's terrible. Verizon is much better than that, and it sounds like Comcast is going cheap on buying wholesale data and then reselling it. Also, while you're using Verizon's network, Verizon is giving priority to their own customers. So you get a slower experience. Spectrum is hoping you'll be close enough to an Xfinity Access point via WiFi. But half the time, there's nothing there!
Dana has a 3G smartphone with Verizon and hears they are going to turn off the towers soon. Leo says yes. The plan is to turn off all 3G towers within six months in favor of LTE. They're not even activating any 3G phones anymore. So the future is calling! Pity is, those phones still work as phones. It's a shame that they'll just end up being in a landfill.
Lynn wants to know she could get to receive internet radio without needing a smartphone. Leo says he uses one from Grace Digital which is also an alarm clock. She would have to have wireless internet access, though. Lynn also wants a portable option. Leo says that a radio over a 3G or 4G connection will do. A smartphone, for instance, can do this with the right app. An iPod Touch would also work. Again, she would still need an internet access, though.
Mark is complaining that his Sprint 3G service is slow. A lot slower his AT&T iPad. Leo says it's likely that in Mark's area, there are more Sprint users than AT&T users and as such, the 3G data stream is much slower for Sprint than AT&T. Leo recommends making the switch to AT&T when his Sprint contract is up.
Chris is a long haul trucker who surfs for free Wi-Fi wherever he can find it. Is there a system that will help him find WiFi signals? Leo says not really. Wi-Fi is really designed for a range of about 300 feet. That's why the 3G/4G access is so sophisticated. It has to do with handing off from one area to another.
Corina wants to get a mobile device that she can stream video to watch. How much bandwidth should she get for a 3G tablet? Leo says that 8GB is usually fine, but if she's going to stream video from it, it's better to stream via WiFi and not 3G. Video takes up a lot bandwidth and she can burn through 1GB an hour watching it. Most portable devices have a memory for WiFi that it's near, and will automatically join a hotspot.