Robert is concerned with password security. How secure is his Windows login? Does it have to be really crazy difficult? Leo says that it's safe enough for his own use. Networks are protected by the router, which has a separate password. The more unique, the better. But his Windows password is fine unless someone gets physical access to the computer. Leo prefers to use a password manager, though. It's secure everywhere. What about a browser password vault? Leo says that all browsers now use encryption, so they're safe. But he should have 2 factor authentication setup just in case.
2nd factor authenication
Steve is having trouble recovering his password in Gmail. Leo says that password recovery is the number one way to get an email account hacked, so Google makes it really difficult to recover. That's why Leo recommends using 2nd factor authentication so that he can get a text with a code to recover it easily and securely. If he hasn't done that, he'll have to jump through a few hoops including telling Google about a recent email he sent. If he can't do that, he may be out of luck short of contacting Google.
Jose's laptop got stolen and he has no backups. Leo says the first thing Jose should do is change all the passwords for any online banking, social media, etc, and turn on second factor authentication. He should also turn on encryption on his mobile devices. It's a harsh lesson, but Jose has learned to always backup and encrypt his data.
A British teenager has hacked both the FBI and the Department of Homeland Security. Using the tried and true method of social engineering, the teen managed to hack into an email account of a DOJ employee and then used that information to call in and gain access. Then he published the names and addresses of FBI and Department of Homeland Security agents online. Though the teen has been arrested, he claims to have over 300GB of more data that he plans to publish online.